Waystar
Clinical Product Consultant - Utilization Management
United States, Remote
Sponsorship not specified$20k-$50kDetected 51 days ago
Data AnalysisExcelCustomer SuccessCommunication
About the role
- The Consultant will be responsible for ensuring that the complexity of our AI technology is married with the clinical perspective and needs of our clients through data analysis and auditing.
- They will also be responsible for end user adoption of best practice workflows.
- Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
Responsibilities
- Collaborate with the product and services teams to execute our strategic plan for AwareUM.
- Collaborate with the UM growth team and support a smooth sales delivery process that results in achievement of targeted growth expectations
- Collaborate with the CX team to create a seamless, integrated, and consistent user experience
- Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client successful use of the product
Requirements
- Experience leading a Utilization Management team in an acute care setting
- 2-3 years' experience with MCG and/or InterQual products and services.
- Knowledge of core software applications including google, excel, power point
Compensation
- Competitive total rewards (base salary + bonus, if applicable)
Benefits
- Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- Deliver on go-forward product milestones balancing client requests with investment in new capabilities that deliver on the vision for the product
- Demonstrates an understanding of evolving reimbursement models, including commercial payers, Medicaid, and Medicare.
- Demonstrates flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information with internal and external clients
Company info
- The Clinical Product Consultant for Utilization Management is a member of the Customer Success Organization who will provide clinical insight into product development and testing as well have an active role in implementation and delivery of the product, interacting with customer end users and managers.
- We are specifically seeking an experienced Utilization Review Nurse who will serve as an integral contributor in the delivery of AwareUM to our clients.
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This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.