ReFibuy, Inc.

Solutions Engineer

Raleigh, NC · Full-time

Sponsorship not specified$10k-$20kDetected 80 days ago

Product StrategySalesOnboardingCustomer Success5G/LTELeadershipProblem SolvingPublic Speaking

About the role

We're hiring a Solutions Engineer to sit right at the intersection of sales, customer success, and product.
You'll be the technical face of ReFiBuy in front of prospects, the trusted hand that lands new customers on the platform, and the connective tissue back to product when patterns emerge.
If you like running great demos and you like getting your hands dirty in a real implementation: this is the seat.

Pre-sales Partner with the sales team across the full pre-sales cycle to evaluate prospect needs and show how the Commerce Intelligence Engine solves their business challenges.
Build trusted-advisor relationships with both technical and business stakeholders inside prospect organizations.
Design and execute implementation plans that drive successful adoption -- not just go-live, but actual usage.

3+ years in Solutions Engineering, Sales Engineering, or Technical Consulting.
Proven track record supporting B2B software sales, pre-sales, and/or client success -- ideally in ecommerce SaaS.
Strong technical aptitude with the ability to quickly learn complex software platforms.
Excellent communicator -- you can explain technical concepts to both technical and non-technical audiences without losing the room.
Experience running product demos and presentations across diverse stakeholder groups.

Background working with brands, retailers, or inside the broader ecommerce ecosystem.
Familiarity with data integration, APIs, and common retail tech stacks (PIM, ecommerce platforms, syndication tools).
Experience influencing product strategy based on customer insights.
Bachelor's degree in CS, Engineering, Business, or a related field.
How We Work Builder culture: fast iterations, real ownership, daily shipping.
Fewer meetings, more co-creation, and a high bar for the quality of every demo, deployment, and follow-up we put our name on.
Why ReFiBuy Help shape an emerging category at the intersection of AI and commerce -- one of the most consequential platform shifts in retail in a decade.
Work directly with proven ecommerce founders and an experienced team of operators with deep domain expertise.

Benefits are eligible 30 days after start.
About ReFiBuy ReFiBuy is the Agentic Commerce Optimization (ACO) platform for brands, retailers, and agencies.

If you like to build great and fast, be innovative, go home exhausted from learning so much, and ship work where the impact is immediate: you're going to love it here.
Glenwood South location, walking distance to restaurants and amenities, with a spacious breakroom, hangout areas, a wellness room, and more.

fast iterations, real ownership, daily shipping.
We're in the office because the best work happens shoulder-to-shoulder with the team you're building with.
Benefits We're a seed-stage startup, and we've put real benefits in place -- here's the deal: Healthcare -- Three BCBS plans to choose from.
ReFiBuy covers 80% of the base plan; you cover 20%.
Dental, Vision, and Life Insurance -- available alongside the medical plans.
401k through
100% of contributions up to 1% of salary plus 50% up to 5%.
No vesting -- it's yours from day one.
Incentive Stock Options (ISOs ) -- you're getting in on the ground floor.

This listing is sourced directly from ReFibuy, Inc.'s careers page and normalized into a canonical job model.