SGC
Housekeeping Floor Supv
Salamanca, NY
Sponsorship not specifiedDetected 20 days ago
Employee RelationsCustomer SupportLeadershipCommunication
About the role
- The Housekeeping Floor Supervisor oversees and assists with daily responsibilities of the Housekeeping front line personnel for the hotel.
- All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
Responsibilities
- Regularly performs inspections of guest rooms and common/public areas within the hotel to ensure quality control.
- Perform work of subordinates as needed.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Requirements
- May work with cleaning chemicals, and must be able to properly dilute, use and insure their safety, as well as others who encounter the chemicals.
- Must be able to reach, bend, squat, reach, and climb step ladders to accurately clean and inspect facilities.
- Must be able to stand, walk, and move through all areas of the hotel for long periods of time (95%).
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Each position has varying minimum qualifications.
Nice to have
- Must be 18 years of age or older upon employment.
- High school diploma or equivalent required.
- Must have at least two (2) year of Hotel Housekeeping or related experience preferred.
- Must have basic mathematical skills necessary for conducting inventories.
Skills
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- $16.16 Compensation is negotiable based on experience and education.
Benefits
- Monitor and report on guest room status, stock levels and problem situations within hotel.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.