Answering Service Care
Billing Representative
Margate, FL · Junior
Sponsorship not specifiedDetected 26 days ago
HubSpotOutbound SalesAccountingExcelCustomer SupportCommunicationAccounts Payable
About the role
- We provide live telephone answering service to several thousand service companies nationwide, including doctors, lawyers, plumbers, electricians, and HVAC contractors, just to name a few.
- As a family-owned and operated business, we believe in the importance of relationships, both with our clients and our team members.
- Our core values and amazing company culture have been the foundation of our half-century legacy.
Responsibilities
- Collaborate across departments to resolve billing questions efficiently and professionally.
Requirements
- Ability to work independently while managing multiple priorities.
- Comfort using spreadsheets and digital tools (Excel, Google Sheets, etc.).
Nice to have
- Experience with payment platforms, merchant services, or subscription billing tools is a plus.
- High school diploma or equivalent required
- pursuit of a degree in Accounting, Finance, or Business is a plus.
Benefits
- And many more benefits!
Company info
- Answering Service Care Location: In-office Position at ASC's Margate, FL Headquarters
- Celebrating fifty (50) years in business in 2024, Answering Service Care stands as a testament to dedication, hard work, and commitment.
- We're looking for a detail-oriented and motivated Billing Representative to join our Billing team.
- While this is an entry-level position, prior billing or accounts receivable experience is required.
- If you have experience handling invoices, payment processing, or resolving billing issues and are ready to grow in a fast-paced environment, we'd love to hear from you.
- Handle inbound and outbound communication with clients (calls, email, tickets, chat) regarding billing inquiries, payments, and account issues.
- Process and reconcile customer payments accurately and in a timely manner.
- Monitor aging reports and assist in reducing past-due balances through proactive outreach and collection efforts.
- Learn and navigate billing tools and systems such as TBS, Hubspot, and Monday.com.
- What We're Looking For: Prior experience in billing, accounts receivable, or invoice-related customer service is required. (This is not a training role for someone without prior billing exposure.) Strong communication and interpersonal skills with a customer-first approach.
Equal opportunity
- Equal Opportunity Employer and welcome applicants of all backgrounds, abilities, and beliefs.
- Need an accommodation?
Apply directly at Answering Service Care →Create a free account for alerts like thisView Answering Service Care immigration profile
This listing is sourced directly from Answering Service Care's careers page and normalized into a canonical job model.