Plaid
Account Manager - SMB
San Francisco HQ
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About the role
- We believe that the way people interact with their finances will drastically improve in the next few years.
- We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Responsibilities
- Build relationships with the C-Suite and Product teams to retain and grow revenue
- Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
Requirements
- 2-4 years of demonstrated relationship management and sales experience
- Desire to get technical and the ability to learn the ins and outs of Plaid's APIs
- a high degree of intellectual curiosity
- Customer empathy and deep desire to see customers succeed
- Some familiarity in financial services and technical products; a high degree of intellectual curiosity
- Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
- Ability to work with all types of people and build long-lasting relationships
- Strong Sales experience (negotiation/value-selling)
- Executive level communication skills - written and verbal
- Relationship building (understand how to leverage internal/external executives, product, etc)
- Retention and Termination-save tactics
Skills
- Plaid powers the tools millions of people rely on to live a healthier financial life.
Compensation
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
Company info
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management.
- We are always looking for team members that will bring something unique to Plaid!
- Own the overall relationship with your portfolio of customers in our fastest growing customer segment
- Help customers integrate and launch on Plaid
This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.