Christianbrothersautomotive
Automotive Service Manager
Winston-Salem, North Carolina, United States · Full-time
Sponsorship not specifiedDetected 17 hours ago
AccountingHRISCustomer SupportCommunication
About the role
- The Service Manager has responsibility and authority for all aspects of the daily operation of the business.
- include but are not limited to sales activities, staff management, quality of work, customer satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner.
- All office and shop personnel report directly to the Service Manager.
Responsibilities
- Manage office & shop personnel and daily operations
- Maintain a personal positive attitude and positive communications at all times
- Perform daily accounting closing and balancing procedures
- Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners
- You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
- Perform daily, weekly, and monthly reconciliations, audits and report analysis.
Requirements
- 5 years work experience in Automotive Customer Service & Service Sales
- Supervisory or management experience in Automotive industry
- Proficiency in Windows based computer software and automotive store applications
Nice to have
- Experience in TekMetric software application preferred
- Graduation from an industry recognized service training program preferred
- ASE Service Consultant certification or equivalent experience preferred
Skills
- All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
Benefits
- Paid Vacation & Holidays
- Healthcare Benefits Available
- Continuous Training Available Through The CBA Flywheel Learning System
- Our Service Manager has the responsibility of taking our guest through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave our facility.
Company info
- On-Going Training & Career Advancement
Equal opportunity
- All of your information will be kept confidential according to EEO guidelines.
- Christian Brothers Automotive is an Equal Opportunity Employer.
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