WRMC, Inc.
Part Time - Concierge - Downtown Austin
Austin, Texas, United States · Part-time
Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunication
About the role
- We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community.
Responsibilities
- Manage building access and guest/vendor check-ins.
- Maintain confidentiality and uphold resident privacy at all times.
- Support resident relations through timely follow-up and issue resolution.
Nice to have
- Open availability to cover morning (7am to 3pm) and afternoon (3pm to 11 pm) shifts.
- Weekdays and Weekends.
- Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
- This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment.
- Provide warm, professional service to residents, guests, and vendors.
- Assist residents with questions, requests, and coordination of authorized vendor access.
- Respond effectively to resident concerns and emergency situations, escalating when needed.
- Log daily activity, packages, and deliveries accurately in BuildingLink.
Benefits
- Education & Experience High school diploma or equivalent required.
Company info
- Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management.
- We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home.
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This listing is sourced directly from WRMC, Inc.'s careers page and normalized into a canonical job model.