ServiceTitan

Principal Software Engineer

US Remote · Principal

Sponsorship not specified$40k-$50kDetected 30 days ago

C#Distributed SystemsGitMachine LearningLLMsCRMRecruitingOnboardingLeadershipProblem SolvingMentoring

About the role

If that's the kind of work that excites you, we'd love to hear from you.
This seat offers a unique balance of high-level organizational influence and a deep, ongoing connection to the craft; you'll stay active in the codebase (approx.
40-50%) to help our squads navigate complex scaling puzzles and distributed systems challenges.

Influence the Roadmap: Partner with executive leadership to determine the "art of the possible," ensuring our technical capabilities stay ahead of market demands.
Set the Standard for AI: Lead the integration of AI-assisted development and LLM APIs into our production environment, establishing the safety, security, and quality guardrails for the entire org.
A Legacy of Impact: 20+ years of professional engineering experience, with a proven history of being the primary technical lead on multiple "business-critical" systems that have successfully scaled to millions of users.
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process.
These tools are designed to improve efficiency and enhance the candidate experience.
Here's how we'll support you in doing some of the most impactful work of your career:

Deep hands-on experience with the trade-offs of distributed state, eventual consistency, and global concurrency.
A track record of mentoring the next generation of technical leaders.
You have raised the talent bar of an entire organization through architectural reviews, "Golden Path" creation, and engineering standards.
Ability to critically evaluate and integrate AI-generated output, applying sound engineering judgment to ensure correctness, security, and maintainability.
So, if you have the skills but are hesitant to apply because of your background, apply anyway.
You are the mentor that Staff-level engineers look to for technical clarity.
Distributed Systems Visionary: Deep hands-on experience with the trade-offs of distributed state, eventual consistency, and global concurrency.
You can communicate technical risks to non-technical stakeholders with clarity and empathy.
Force Multiplier: A track record of mentoring the next generation of technical leaders.

B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related field (or equivalent elite-level practical experience).
AI Skills & Tooling
AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

Set the standard for how AI-assisted development is adopted and practiced across the R&D org, establishing guardrails, sharing best practices, and inspiring engineers at every level to integrate AI tooling with craft and intentionality.
We are leaning into the future of AI-assisted development and love to work with engineers who do the same:
We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
At ServiceTitan, we celebrate individuality and uniqueness.

This listing is sourced directly from ServiceTitan's careers page and normalized into a canonical job model.