Us Taymax Group, LP

Us Taymax Group, LP

Planet Fitness - Overnight Lead - Full Time - Charlotte Pike

Nashville (Charlotte), TN · Full-time

Sponsorship not specifiedDetected 7 days ago
StatisticsHRCustomer SupportLeadershipCommunication

About the role

  • Nashville (Charlotte), TN 5708 Charlotte Pike, Nashville, TN 37209-3215, United States of America Pay: $13.75 - $14.00 It's fun to work in a company where people truly BELIEVE in what they're doing!
  • We're committed to bringing passion and customer focus to the business.
  • Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year.

Responsibilities

  • Lead by example with involvement in all member services and related activities:
  • o Maintain a welcoming atmosphere for all members, prospective members and guests, and ensure staff follows superior customer service guidelines.
  • o Assist in training and developing a high performing staff consisting of Member Service Representatives working overnight.
  • o Partner with Club Management to resolve employee issues or concerns.
  • o Work with club and property management teams and to ensure safety and security of the building.
  • o Provide backup support as needed for any employee who is absent for overnight shift.

Requirements

  • Must be 18 years of age or older
  • high school diploma/GED equivalent required.
  • Basic computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
  • Proven ability to handle multiple tasks and differing priorities in a constantly changing and demanding environment using excellent organizational, communication, and scheduling skills.
  • Must be able to lift up to 50 lbs
  • Must be 18 years of age or older; high school diploma/GED equivalent required.
  • One year of customer service experience, preferably in a similar gym or retail environment.
  • Solid supervisory, diplomacy and listening skills.
  • Strong customer service and problem resolution skills.
  • Ability to work independently as well as part of a team.
  • Ability to work a flexible schedule including nights, weekends and the occasional day shift.
  • Hard working, enthusiastic, energetic, and a passion for health and fitness!

Nice to have

  • Current CPR Certification preferred.

Compensation

  • o Track various statistics and reports on a weekly, monthly, and annual basis.

Company info

  • Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America.
  • Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years.
  • Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments.
  • Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018.
  • Taymax's corporate office is located in Salem, New Hampshire.
  • With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world.
  • Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market.
  • Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.
  • More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
  • NOTE: Only those applicants under consideration will be contacted.
  • Please accept our utmost appreciation for your interest in a position with Taymax Group.
  • Taymax Group is an equal opportunity employer in the terms and conditions of employment.
  • We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives.

Visa & Work Authorization

  • This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status
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