Vocca
Founding Operations Manager
New York
Sponsorship not specifiedDetected 16 days ago
Agentic AISalesAccount ManagementOnboardingResearch
About the role
- Patients and professionals deserve better.
- Already trusted by 3500+ providers, we're transforming the patient-provider relationship, one call at a time.
- Our Founding AE and our CEO are already signing the first US logos.
Responsibilities
- A replicable, scalable US ops function to build on.
- Own time-to-go-live and a high successful-deployment rate.
- Support, success and account management on the first US practices, so the Founding AE stays focused on hunting.
- Drive retention and satisfaction on early accounts.
- Document onboarding, configurations and processes to make the function replicable and scalable.
- The chance to build the US ops function and playbook from scratch.
- Vocca contributes to the base plan, with partial support for dependents.
- A true scaling phase, with everything still to build
- Employer-sponsored plans: Vocca contributes to the base plan, with partial support for dependents.
- Initial screen with Hector, Talent Partner (30 min, video).
Requirements
- Engineering background not required, but strong product affinity is.
Nice to have
- You've already worked in early-stage SaaS.
- You need a well-defined environment and a ready-made playbook, and struggle with ambiguity.
- You're looking for a pure sales role, or a purely technical/engineering role with little client contact.
- A founding role in Vocca's US launch, with high ownership from day one.
- Direct exposure to the CEO and the Founding AE.
- Compensation: approx. $100k base
Compensation
- Compensation: approx. $100k base
Benefits
- medical, dental, and vision insurance.
- unlimited PTO, including vacation, holidays, and sick days.
- vision + culture.
- A fast learning curve across deployment, success and account management in a high-growth AI company.
- An entrepreneurial adventure, with a supportive, high-energy, execution-focused team
- A product already live, with delighted customers in a fast-growing market (healthcare automation, voice AI)
- Founding team equity
- Retirement savings: access to a 401(k) plan.
Company info
- work-related expenses reimbursed in line with Vocca's company policy.
This listing is sourced directly from Vocca's careers page and normalized into a canonical job model.