LogicMonitor
Enterprise Customer Success Manager
Austin, TX · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$10,648 more — $87,298 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $87,298 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Business Operations Specialists, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Business Operations Specialists, All Other (13-1199) · Austin-Round Rock-San Marcos, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
- We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
- This role is open to candidates based in or near Austin, TX.
Responsibilities
- LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
- By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Requirements
- Intermediate-level knowledge of IT infrastructure key concepts (Windows/Mac, cloud computing, networking, and infrastructure monitoring)
- The ability to work in a fast-paced dynamic environment during tremendous growth
Nice to have
- Bachelor's Degree preferred, with a preference for technical degrees such as computer science or computer information systems
Compensation
- packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
- $76,650 - $96,000 USD
Company info
- We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
- This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
- To learn more about life at LogicMonitor, check out our Careers Page.
- We love going to work and think you should too.
- These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
- Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake.
- At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
- LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
- Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.
Visa & Work Authorization
- At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
- Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
- We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.