Workiva
Senior UX Researcher
USA - Remote · Senior
Sponsorship not specified$111k-$178kDetected 20 days ago
LLMsStatisticsA/B TestingUX ResearchProduct StrategyFinancial AnalysisResearchMentoringFinancial Reporting
About the role
- Minimums and maximums may vary based on location.
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Responsibilities
- Lead end-to-end research across the Financial Reporting product portfolio, from discovery through evaluative studies
- Design and execute qualitative, quantitative, and experimental research strategies that inform product direction, roadmap decisions, and customer value
- Partner with Product Management, Design, Engineering, and executive stakeholders to identify opportunities, reduce product risk, and translate findings into actionable recommendations
- Develop research methods for AI-powered experiences, including approaches for evaluating trust, usability, adoption, and human-AI interaction
- Serve as the primary research partner for the Financial Reporting solution area and maintain continuity across ongoing and future initiatives
- Communicate findings clearly to technical and non-technical audiences and support research operations as needed
- Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations.
- The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny.
- Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
Requirements
- Bachelor's degree in Human-Computer Interaction, Psychology, Human Factors, Cognitive Science, Social Sciences, or a related field, or equivalent practical experience
- 5+ years of experience conducting UX research for digital products in a product-driven environment
- With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
- Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Nice to have
- Experience researching AI-powered or Generative AI product experiences
- Experience designing research methods for trust, usability, and human-AI interaction
- Strong proficiency in both qualitative and quantitative research methodologies
- Strong understanding of experimentation, survey design, behavioral research, and statistical analysis
- Proven ability to influence product strategy and roadmap decisions through customer insights
- Experience mentoring researchers or contributing to a UX Research practice
- Excellent written, verbal, and presentation skills with the ability to communicate to technical and executive audiences
- Demonstrated ability to transform complex, underlying theoretical constructs into scalable and measurable product metrics
Compensation
- $111,000.00 - $178,000.00 ✅ A discretionary bonus typically paid annually
- The salary range represents the low and high end of the salary range for this job in the US.
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Benefits
- ✅ Salary range in the US: $111,000.00 - $178,000.00 ✅ A discretionary bonus typically paid annually
- ✅ Restricted Stock Units granted at time of hire
- ✅ 401(k) match and comprehensive employee benefits package
Visa & Work Authorization
- ability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic
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This listing is sourced directly from Workiva's careers page and normalized into a canonical job model.