Workiva

Workiva

Senior UX Researcher

USA - Remote · Senior

Sponsorship not specified$111k-$178kDetected 20 days ago
LLMsStatisticsA/B TestingUX ResearchProduct StrategyFinancial AnalysisResearchMentoringFinancial Reporting

About the role

  • Minimums and maximums may vary based on location.
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Responsibilities

  • Lead end-to-end research across the Financial Reporting product portfolio, from discovery through evaluative studies
  • Design and execute qualitative, quantitative, and experimental research strategies that inform product direction, roadmap decisions, and customer value
  • Partner with Product Management, Design, Engineering, and executive stakeholders to identify opportunities, reduce product risk, and translate findings into actionable recommendations
  • Develop research methods for AI-powered experiences, including approaches for evaluating trust, usability, adoption, and human-AI interaction
  • Serve as the primary research partner for the Financial Reporting solution area and maintain continuity across ongoing and future initiatives
  • Communicate findings clearly to technical and non-technical audiences and support research operations as needed
  • Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations.
  • The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny.
  • Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Requirements

  • Bachelor's degree in Human-Computer Interaction, Psychology, Human Factors, Cognitive Science, Social Sciences, or a related field, or equivalent practical experience
  • 5+ years of experience conducting UX research for digital products in a product-driven environment
  • With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
  • Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Nice to have

  • Experience researching AI-powered or Generative AI product experiences
  • Experience designing research methods for trust, usability, and human-AI interaction
  • Strong proficiency in both qualitative and quantitative research methodologies
  • Strong understanding of experimentation, survey design, behavioral research, and statistical analysis
  • Proven ability to influence product strategy and roadmap decisions through customer insights
  • Experience mentoring researchers or contributing to a UX Research practice
  • Excellent written, verbal, and presentation skills with the ability to communicate to technical and executive audiences
  • Demonstrated ability to transform complex, underlying theoretical constructs into scalable and measurable product metrics

Compensation

  • $111,000.00 - $178,000.00 ✅ A discretionary bonus typically paid annually
  • The salary range represents the low and high end of the salary range for this job in the US.
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Benefits

  • ✅ Salary range in the US: $111,000.00 - $178,000.00 ✅ A discretionary bonus typically paid annually
  • ✅ Restricted Stock Units granted at time of hire
  • ✅ 401(k) match and comprehensive employee benefits package

Visa & Work Authorization

  • ability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic

This listing is sourced directly from Workiva's careers page and normalized into a canonical job model.