Fairstone

Administrator, Accounts Receivable

Toronto, Ontario · Full-time

Sponsorship not specifiedDetected 16 days ago

AccountingExcelCustomer SupportCommunicationMicrosoft OfficeAccounts Payable

About the role

The Administrator Accounts Receivable is responsible for handling all incoming payments related to the residential and small commercial mortgage portfolio.
This role ensures that daily deposits are balanced and processed in a timely, accurate, and efficient manner, adhering to departmental Service Level Agreements (SLAs) and all relevant policies and procedures
Reconcile mortgage payments daily, including pre-authorized payments, manual pre-authorized payments, cheques, western union, wires, Online bill payments etc. received from/for various departments.

Responsibilities

Recommend, contribute to and support departmental efficiencies and procedures
Liaise with other internal departments and external partners (BMO, Scotiabank, Western Union etc.) to resolve customer or deposit issues in regards Mortgage Payments and Deposits
Provide support to various departments ensuring that all payments and deposits are processed accurately and within mandated SLAs.
Demonstrated customer service, interpersonal, relationship building and listening skills

Requirements

Proven ability to work both independently and collaboratively within a team environment
Proficiency MS Office, Outlook, Excel, Word

Nice to have

https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer.
Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities.
Post secondary degree or diploma required (University degree preferred) in Finance, Business or equivalent
One to two years' related administrative experience in financial services, payment processing preferred

Skills

Education Assistance Program and Fairstone Academy for training and skill development.

Compensation

Competitive base salary plus an annual incentive bonus tied to performance.

Benefits

Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life's big moments.
Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.

Company info

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden Park and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.
Home Trust: Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people.
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
Over the years, our brand family has grown.
In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden Park and Fig.
Together, we are the leading alternative lending bank in Canada.
We have the collective experience and expertise to better serve our customers and foster our partners' growth.
With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Home Trust: Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country.
Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial.
Our culture has been shaped by the passion and integrity of our people.
Join Home Trust as a Administrator, Accounts Receivable, reporting to the Team Lead, Accounts Receivable, and be part of our talented and growing team!

Equal opportunity

equal opportunity employer.

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This listing is sourced directly from Fairstone's careers page and normalized into a canonical job model.