Infosys

Infosys

OpenText VIM Lead Consultant

Richardson, TX, USA · Senior · Full-time

Work authorization requiredDetected 30 days ago
SAPProcess ImprovementCommunicationCollaborationAccounts Payable

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Third-party placement is common here

39% of this employer's visa filings place the worker at a client company rather than at the employer itself, across 284 clients. Your visa, salary band and layoff exposure would follow the employer of record, not the client.Most common: Bank of America, N.A. · Apple, Inc. · CVS PHARMACY, INCFiles as an H-1B dependent employer.

Files H-1B transfers

21 transfer filings in the last year, covering 21 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences.
  • We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness.
  • Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Responsibilities

  • Provide L2/L3 support for OpenText VIM application.
  • Troubleshoot and resolve incidents related to invoice processing, workflows, document ingestion, and SAP integration.
  • Monitor and maintain OpenText VIM, ICC/BCC (Capture Center), Archive Center, and related OpenText components.
  • Analyze application logs and perform root cause analysis (RCA) for production issues.
  • Support month-end and business-critical invoice processing activities.
  • Manage OpenText VIM workflows, queues, roles, and user access.
  • Support upgrades, patches, migration activities, and system maintenance.
  • Prepare technical documentation, SOPs, KT documents, and support reports.
  • ⦁ Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
  • ⦁ Support functional teams in managing advisory and consulting initiatives focusing on process oriented product evaluation, benchmarking studies and process improvement projects

Requirements

  • 10+ years of experience in OpenText VIM.
  • Strong understanding of:
  • Knowledge of invoice processing lifecycle and exception handling.
  • Ability to analyze logs and troubleshoot interfaces.
  • Experience with ServiceNow or similar ticketing tools.

Nice to have

  • OpenText VIM implementation experience.
  • OpenText Certifications.
  • Additional Required Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
  • Infosys is unable to provide immigration sponsorship for this role now or in the future.
  • Preferred Skill and Experience

Skills

  • Technology|Content Management|ECM - Documentum
  • Domain|Content Management|Enterprise Content Management
  • Process Project Lead 1
  • Lead Consultant - US
  • Work Location
  • Richardson, TX
  • State / Region / Province
  • Interest Group
  • Infosys Limited
  • Requisition ID
  • Technical Skills 1
  • Technical Skills 2

Compensation

  • 401(k) plan and contributions dependent on salary level

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Paid holidays plus Paid Time Off
  • Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
  • Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Perform system health checks and proactively identify performance issues.

Company info

  • Infosys is a global leader in next-generation digital services and consulting.
  • We enable clients in more than 50 countries to navigate their digital transformation.
  • With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
  • We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
  • Coordinate with SAP FI/AP teams for invoice processing and integration issues.

Equal opportunity

  • Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Visa & Work Authorization

  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply
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This listing is sourced directly from Infosys's careers page and normalized into a canonical job model.