Harvard University
Rapid Response Administrative Coordinator
Cambridge, MA, United States · Contract
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About the role
- The Rapid Response Administrative Coordinator is responsible for processing transactional requests in Harvard administrative/financial systems from the FAS community.
- This is a 6-month term position reporting to the Manager of Training and Education in Administrative Operations.
- Complete transactional activities and provide business continuity to systems requiring continuous coverage, such as HR, payroll, finance, purchasing, and expense reimbursements during and directly after the transition period
Responsibilities
- Administrative Systems Support
- Run regular financial, HR, payroll, and T&E reports to ensure business operations are running as expected for administrative groupings requiring interim support
- Answer incoming inquiries and requests for assistance; follow-up or escalate to supervisor or functional unit partner as needed
- Short-term business process changes project support
- Investigate issues related to business process change. Provide recommendations for change to team lead
- Document standard operating procedures, updates to business processes, or create and maintain library of community help materials such as job aids, checklists, templates, or process documents.
- This role will also provide temporary project support such as analyzing data, making recommendations about administrative processes, and reporting findings to project and team leads.
- Support for families and caregivers
Requirements
- Prior experience with some Harvard administrative and financial systems, including: Oracle, Aurora, PeopleSoft, Buy2Pay, Concur, and HART
- knowledge of operating in the General Ledger
- Review administrative system data to assess gaps, document required changes, present information to team or project lead
- Performs other related duties as required
Nice to have
- Prior experience with some
- Computer and web-based skills, including proficiency with Microsoft Excel, Word, PowerPoint, SharePoint and Outlook.
Skills
- Bachelor's degree preferred.
- Strong organizational skills and attention to detail
- Strong communication and relationship management
- High level of discretion and diplomacy in handling sensitive inquiries
- Excellent customer service skills are critically important
- Additional Information
- Appointment End Date: This is a 6-month term position
- Standard Hours/Schedule: 35 hours per week
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Criminal
- Other Information:
- All formal offers will be made by FAS Human Resources.
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
- It is the home of Harvard's undergraduate program (Harvard College, founded in 1636) as well as all of Harvard's Ph.D. programs (the Harvard Kenneth C.
- Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education.
- We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
- equal opportunity and non-discrimination.
Visa & Work Authorization
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Certain visa types and funding sources may limit work location.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.