Broadridge Financial

Broadridge Financial

Manager - Client Management (Hybrid - Newark, NJ)

Newark, NJ

Sponsorship not specifiedDetected 4 hours ago
Business DevelopmentCommunicationProblem SolvingTime ManagementPublic Speaking

About the role

  • Broadridge BPO is seeking a Client Management Manager to join our team in Newark, New Jersey.
  • Please note that honesty and transparency are critical to our hiring process.
  • Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Responsibilities

  • Develop and maintain strong relationships with key enterprise clients by understanding their business needs and serving as a trusted advisor.
  • Prepare and deliver strategic presentations and client reports that reinforce Broadridge's value proposition and support long-term partnerships.
  • Manage existing client relationships, including leading Monthly Governance Committees, contractual obligations and client issue resolution
  • Lead strategic client projects
  • Manage the creation, execution and delivery of client metrics and perform data trend analysis to provide clients with deep insights into their critical metrics
  • Provide BPO Ops teams with client analytics support
  • Utilize data tools and business intelligence tools to drive effective decision-making
  • If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
  • We need a highly-skilled individual to manage client relationships, both prospective and existing, and collaborate on defining and executing new revenue streams for our business.
  • Strong interpersonal and communication skills with the ability to build and maintain client relationships.

Requirements

  • 3-7 years of experience in relationship management or business development within financial services.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Ability to work with and present to Senior Executives within Broadridge and at our clients
  • Ability to work under tight deadlines
  • Ability to travel to clients on a as needed basis

Nice to have

  • Bachelor's degree in Business, Finance, or a related field
  • advanced degree or relevant certifications are a plus.

Benefits

  • Disability Assistance

Company info

  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
  • We are looking for someone to manage existing client relationships and assist with developing new offerings to grow our firm's revenue.

This listing is sourced directly from Broadridge Financial's careers page and normalized into a canonical job model.