Broadridge Financial
Manager - Client Management (Hybrid - Newark, NJ)
Newark, NJ
Sponsorship not specifiedDetected 4 hours ago
Business DevelopmentCommunicationProblem SolvingTime ManagementPublic Speaking
About the role
- Broadridge BPO is seeking a Client Management Manager to join our team in Newark, New Jersey.
- Please note that honesty and transparency are critical to our hiring process.
- Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Responsibilities
- Develop and maintain strong relationships with key enterprise clients by understanding their business needs and serving as a trusted advisor.
- Prepare and deliver strategic presentations and client reports that reinforce Broadridge's value proposition and support long-term partnerships.
- Manage existing client relationships, including leading Monthly Governance Committees, contractual obligations and client issue resolution
- Lead strategic client projects
- Manage the creation, execution and delivery of client metrics and perform data trend analysis to provide clients with deep insights into their critical metrics
- Provide BPO Ops teams with client analytics support
- Utilize data tools and business intelligence tools to drive effective decision-making
- If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
- We need a highly-skilled individual to manage client relationships, both prospective and existing, and collaborate on defining and executing new revenue streams for our business.
- Strong interpersonal and communication skills with the ability to build and maintain client relationships.
Requirements
- 3-7 years of experience in relationship management or business development within financial services.
- Ability to work independently and collaboratively in a team-oriented environment.
- Ability to work with and present to Senior Executives within Broadridge and at our clients
- Ability to work under tight deadlines
- Ability to travel to clients on a as needed basis
Nice to have
- Bachelor's degree in Business, Finance, or a related field
- advanced degree or relevant certifications are a plus.
Benefits
- Disability Assistance
Company info
- At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
- We are looking for someone to manage existing client relationships and assist with developing new offerings to grow our firm's revenue.
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This listing is sourced directly from Broadridge Financial's careers page and normalized into a canonical job model.