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Consumer Access Supervisor ED Tampa

ADVENTHEALTH TAMPA · Full-time

Sponsorship not specified$41k-$76kDetected 1 day ago
AccountingRecruitingPerformance ManagementCustomer SupportMentoring

About the role

  • Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
  • Initiates and assumes responsibility for new tasks independently as appropriate and as delegated.

Responsibilities

  • Audits team performance and educate staff to maintain high accuracy standards and reduce denials and write-offs.
  • Maintains rapport with ancillary departments and works with Talent Acquisition for staffing needs.

Requirements

  • AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
  • Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Nice to have

  • Associate [Preferred]
  • High School Grad or Equiv [Required]
  • 2+ customer service experience [Required]
  • 2+ direct patient access [Preferred]
  • 2+ revenue cycle experience [Preferred]
  • Certified Revenue Cycle Rep (CRCR) [Preferred]

Skills

  • Mature judgement in dealing with patients, physicians, and insurance representatives
  • Intermediate knowledge of Microsoft programs and familiarity with database programs
  • Ability to operate general office machines such as computer, fax machine, printer, and scanner
  • Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques
  • Knowledge, Skills, and Abilities:

Compensation

  • $41,096.13 - $76,427.64

Benefits

  • Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Mental Health Resources and Support
  • in Business, Accounting, Finance, Health Administration, Nursing, or another related field
  • Trains and evaluates team members, coordinating and setting up schedules for training and education sessions.

Equal opportunity

  • https://info.flclearinghouse.com/
  • This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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