Techo-Bloc
Customer Service Specialist
Saint-Hubert, QUEBEC, Canada
Sponsorship not specified$63k-$73kDetected 2 days ago
CRMExcelSAPLogisticsERPCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Salary: $62,500-$72,500 (based on experience) + performance bonuses Schedule: Monday to Friday | 8:00 AM - 5:00 PM Techo-Bloc is a North American manufacturer and distributor with 9 production facilities and 15 distribution centers.
- Our environment is fast-paced, structured, and focused on execution.
- We value people who take ownership, solve problems, and contribute to making processes better every day.
Responsibilities
- We design and deliver hardscape products with a strong focus on quality, innovation, and operational excellence.
- Bilingual (French & English) to support North American teams and clients
- Proven ability to manage customer conflict with positive outcomes
Requirements
- 1-3 years' experience in Customer Service, Logistics, or a similar customer-facing role
Skills
- Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
- Familiarity with CRM software is considered an asset
- Overall strong computer proficiency
- Proficiency with Microsoft Office (Excel and Word)
- We provide competitive compensation and a full range of benefits, including:
- Group insurance and RRSP with employer contribution
- 24/7 telemedicine and Employee Assistance Program
- Training and career development opportunities
- Performance-based bonuses
- Employee recognition programs
- Product discounts and workplace perks (snacks, events, free parking)
Compensation
- $62,500-$72,500 (based on experience) + performance bonuses
Benefits
- Post-secondary education or 3+ years' experience in landscaping or manufacturing
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This listing is sourced directly from Techo-Bloc's careers page and normalized into a canonical job model.