Techo-Bloc

Techo-Bloc

Customer Service Specialist

Saint-Hubert, QUEBEC, Canada

Sponsorship not specified$63k-$73kDetected 2 days ago
CRMExcelSAPLogisticsERPCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • Salary: $62,500-$72,500 (based on experience) + performance bonuses Schedule: Monday to Friday | 8:00 AM - 5:00 PM Techo-Bloc is a North American manufacturer and distributor with 9 production facilities and 15 distribution centers.
  • Our environment is fast-paced, structured, and focused on execution.
  • We value people who take ownership, solve problems, and contribute to making processes better every day.

Responsibilities

  • We design and deliver hardscape products with a strong focus on quality, innovation, and operational excellence.
  • Bilingual (French & English) to support North American teams and clients
  • Proven ability to manage customer conflict with positive outcomes

Requirements

  • 1-3 years' experience in Customer Service, Logistics, or a similar customer-facing role

Skills

  • Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
  • Familiarity with CRM software is considered an asset
  • Overall strong computer proficiency
  • Proficiency with Microsoft Office (Excel and Word)
  • We provide competitive compensation and a full range of benefits, including:
  • Group insurance and RRSP with employer contribution
  • 24/7 telemedicine and Employee Assistance Program
  • Training and career development opportunities
  • Performance-based bonuses
  • Employee recognition programs
  • Product discounts and workplace perks (snacks, events, free parking)

Compensation

  • $62,500-$72,500 (based on experience) + performance bonuses

Benefits

  • Post-secondary education or 3+ years' experience in landscaping or manufacturing

This listing is sourced directly from Techo-Bloc's careers page and normalized into a canonical job model.