Archy
Onboarding Manager
United States
Sponsorship not specifiedDetected 22 days ago
Agentic AISalesCommunication
About the role
- Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated.
- Job Description: Archy is adding an Onboarding Manager to the Customer Experience team.
Responsibilities
- Partner closely with the Sales team and each practice to ensure onboarding is completed within the target timeframe, meeting monthly revenue goals.
- Collaborate with other Archy team members to ensure practice questions and concerns are addressed promptly.
Requirements
- Demonstrated business acumen with the ability to understand customer needs, articulate value, and influence stakeholders.
- Exceptional communication skills with the ability to foster positive relationships and identify the root cause of customer inquiries.
Compensation
- Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses)
Benefits
- Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses)
- Health, dental, and vision insurance
- Flexible vacation policy
- As an Onboarding Manager, you'll partner with each Dental Practice and take over onboarding responsibilities from the Sales Team.
- You'll play a pivotal role in ensuring each Dental Practice can implement their Archy software, host working sessions and training, and offer custom support.
- Deeply understand the business goals and focus of each dental practice to ensure they are set up for long-term success.
- Provide support and guidance on account setup, addressing both dental operation questions and general technical inquiries.
- Support dental practices with setting up new systems that integrate with Archy, including imaging software on X-ray and pano machines, e-prescribe software, and text messaging services.
- Conduct live virtual training sessions with each dental practice's staff to showcase Archy's capabilities and answer questions from their team members.
This listing is sourced directly from Archy's careers page and normalized into a canonical job model.