softerware

softerware

Senior UX Designer

Fort Washington, Pennsylvania, United States · Senior · Full-time

Sponsorship not specified$140k-$160kDetected 10 hours ago
A/B TestingFigmaSketchGraphic DesignUX ResearchUX DesignWireframingDesign SystemsAccessibilityProduct ManagementProduct StrategyJiraConfluenceCRMResearchCommunicationCollaborationProblem Solving

About the role

  • The Senior UX Designer is responsible for designing intuitive, high-impact user experiences across DonorPerfect's fundraising and nonprofit CRM platform.

Responsibilities

  • Product Experience Design
  • Design end-to-end user experiences across core product workflows so that nonprofit staff can efficiently manage fundraising, donor relationships, reporting, and campaigns.
  • Translate complex product requirements into intuitive user flows, wireframes, prototypes, and high-fidelity designs so that engineering teams can build consistent, high-quality experiences.
  • Use AI-assisted design and prototyping tools to rapidly explore multiple solution directions, generate design variations, simulate user flows, and accelerate the path from concept to validated prototype.
  • Synthesize research insights into actionable design opportunities so that product teams prioritize solutions that improve usability and business outcomes.
  • Use AI tools responsibly to support research synthesis, theme identification, competitive analysis, interview preparation, and usability-test analysis while preserving human judgment, user empathy, and data privacy.
  • Partner with Product Managers to define success metrics and evaluate design effectiveness so that shipped experiences measurably improve adoption and satisfaction.
  • Collaborate with Product Managers, Engineering Leads, and Product Owners during discovery to explore multiple solution concepts so that the team identifies the highest-impact design direction.
  • Facilitate design workshops, journey mapping, and concept testing so that cross-functional teams align on user problems and solution approaches.

Requirements

  • Strong ability to translate complex SaaS, CRM, reporting, data-entry, automation, or data-heavy workflows.
  • Ability to balance usability, accessibility, technical feasibility, business goals, and speed of execution
  • Sound judgment in the responsible use of AI tools, including awareness of privacy, accuracy, bias, accessibility, and when human review is required.

Nice to have

  • 5+ years of experience in UX Design, Product Design, or Interaction Design for SaaS, B2B, enterprise, or digital products.
  • Proven experience designing complex web applications, data-driven software platforms, CRM systems, workflow tools, or similarly complex product experiences.
  • Experience collaborating with cross-functional product development teams using collaboration platforms such as Jira, Confluence, FigJam, Miro, or equivalent tools.
  • Familiarity with accessibility standards (WCAG).
  • Bachelor's degree in UX Design, Human-Computer Interaction (HCI), Graphic Design, Psychology, Computer Science, or a related field (or equivalent practical experience).
  • Experience designing enterprise, CRM, nonprofit, fundraising, reporting, analytics, or workflow-heavy platforms.
  • Experience designing products used by nonprofit organizations or fundraising professionals.
  • Experience designing AI-assisted, automation-driven, recommendation-based, or conversational product experiences.

Compensation

  • This full-time, remote position offers a total compensation range of $140,000-$160,000 USD, depending on your experience and skills.
  • Our compensation package is designed to recognize your contributions, reward outstanding performance, and support your long-term growth.
  • Total Compensation includes:
  • Competitive base salary
  • Quarterly incentive bonuses

Benefits

  • We're proud to offer a comprehensive and competitive benefits package, including:
  • Paid time off and volunteer days
  • Parental and military leave
  • 401(k) with employer match and profit sharing
  • Medical, prescription, vision, and dental coverage
  • Pre-tax dependent coverage and voluntary benefits
  • Employee Assistance and Wellness Programs

Equal opportunity

  • Equal Opportunity Employer.

Visa & Work Authorization

  • We do not discriminate based on race, color, citizenship status, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status,
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