Thermo Fisher Scientific

Lead Accounts Receivable Representative

Pittsburgh, Pennsylvania, USA

Sponsorship not specified$200k-$400kDetected 10 hours ago

ReactExcelProcess ImprovementCustomer SupportCommunicationProblem SolvingMicrosoft OfficeAccounts Payable

About the role

This would entail handling the customer interaction from invoicing to cash collection and being the primary contact for problem resolution for the customers in their portfolio.
They would handle a portfolio size of 200 - 400 accounts that total an upwards of $20M.

Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans
Proactively identify problems, potential risk, formulate sound solutions and develop and deliver action plans
Drive accountability by raising delinquency issues within the customer and Thermo Fisher Scientific organizations
Support development and implementation of on-boarding content for new team members
Mentor and support other team members

Possesses a high degree of integrity
Ability to work effectively with other team members in an open environment
Proficiency in programs with MS Office (Word, Excel, and Outlook), Oracle, Cognos
Travel may be required at times, up to 20%.
Demonstrate proficiency with MS Office (Word, Excel, and Outlook)
Operates with a high degree of integrity, works well in a team environment.

5+ years of experience in collections and/or business or an equivalent combination of education and experience.

The Lead Accounts Receivable Representative is responsible for interacting with our Customers in order to resolve internal and/or external issues delaying invoice payment.

This listing is sourced directly from Thermo Fisher Scientific's careers page and normalized into a canonical job model.