Tbkbank

Tbkbank

Customer Care Representative

Brighton, CO

Sponsorship not specified$17k-$24kDetected 6 days ago
Customer SupportCommunication

About the role

  • We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility.
  • Job Title: Customer Service Representative - Call Center Role Summary: Do you enjoy helping people and solving problems in a fast-paced environment?
  • TBK Bank is looking for a friendly and motivated Call Center Agent to join our team.

Responsibilities

  • Prepare and maintain accurate customer records
  • Ability to stay calm under pressure and manage multiple tasks

Requirements

  • Do you enjoy helping people and solving problems in a fast-paced environment?

Nice to have

  • High school diploma or equivalent
  • 1-2 years of call center experience preferred
  • Banking experience is a plus, but not required
  • Strong communication and active listening skills
  • Comfortable working on the phone for extended periods
  • Positive attitude and a team-first mindset
  • Basic computer skills and ability to learn new systems quickly

Compensation

  • Hourly: $17.36 - $23.80

Benefits

  • Medical, Dental, Vision, Paid Time Off, 401k and much more.

Company info

  • Join TBK Bank!
  • At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
  • Our mission is to do well and to do good at the same time.
  • We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
  • Your day will be filled with customer interactions-responding to incoming calls and emails, helping customers with everything from opening accounts to understanding our products and services.
  • You'll work alongside a supportive team that values great service and clear communication.
  • Saturday shifts are part of the schedule, but we keep it short and focused (just a few hours in the morning!).
  • Support customers with account opening and banking inquiries
  • In this role, you'll be the voice of TBK Bank-assisting customers by phone and email, answering questions, and providing top-notch support for their banking needs.

This listing is sourced directly from Tbkbank's careers page and normalized into a canonical job model.