Tbkbank
Customer Care Representative
Brighton, CO
Sponsorship not specified$17k-$24kDetected 6 days ago
Customer SupportCommunication
About the role
- We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility.
- Job Title: Customer Service Representative - Call Center Role Summary: Do you enjoy helping people and solving problems in a fast-paced environment?
- TBK Bank is looking for a friendly and motivated Call Center Agent to join our team.
Responsibilities
- Prepare and maintain accurate customer records
- Ability to stay calm under pressure and manage multiple tasks
Requirements
- Do you enjoy helping people and solving problems in a fast-paced environment?
Nice to have
- High school diploma or equivalent
- 1-2 years of call center experience preferred
- Banking experience is a plus, but not required
- Strong communication and active listening skills
- Comfortable working on the phone for extended periods
- Positive attitude and a team-first mindset
- Basic computer skills and ability to learn new systems quickly
Compensation
- Hourly: $17.36 - $23.80
Benefits
- Medical, Dental, Vision, Paid Time Off, 401k and much more.
Company info
- Join TBK Bank!
- At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
- Our mission is to do well and to do good at the same time.
- We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
- Your day will be filled with customer interactions-responding to incoming calls and emails, helping customers with everything from opening accounts to understanding our products and services.
- You'll work alongside a supportive team that values great service and clear communication.
- Saturday shifts are part of the schedule, but we keep it short and focused (just a few hours in the morning!).
- Support customers with account opening and banking inquiries
- In this role, you'll be the voice of TBK Bank-assisting customers by phone and email, answering questions, and providing top-notch support for their banking needs.
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This listing is sourced directly from Tbkbank's careers page and normalized into a canonical job model.