SecondShop

Operations Supervisor (Warehouse & Storage Contracts)

Edmonton, Canada

Sponsorship not specifiedDetected 20 days ago

Outbound SalesExcelLeadershipCommunicationProblem SolvingTime ManagementMentoringWarehouse Management System

About the role

We started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save?
Say goodbye to paying full price and hello to smarter spending.
The Operations Supervisor is responsible for day-to-day oversight of warehouse operations, with a specific focus on storage programs and customer storage contracts.

Maintain accurate tracking for billable storage (e.g., pallet positions/square footage, dwell time, ins/outs, handling fees); validate billing inputs and support monthly invoicing with Finance.
Enforce safe work practices, lift truck standards, and housekeeping; complete incident reporting and corrective actions; support equipment checks and maintenance coordination.
Train and coach warehouse associates; conduct daily start-up huddles; reinforce performance expectations; support scheduling, timekeeping, and onboarding.

3+ years of progressive warehouse operations experience, including supervising hourly teams in a fast-paced environment.
Hands-on experience using a Warehouse Management System (WMS) for receiving, put-away, picking, shipping, cycle counts, and inventory adjustments.
Experience supporting storage operations and customer storage programs (inventory visibility, releases, ins/outs tracking, and exception handling).
Exposure to storage contract administration and/or storage billing inputs (pallet positions/square footage, dwell time, handling/accessorial charges) is strongly preferred.
Forklift certification (or ability to obtain) and comfort working in a warehouse environment (walking/standing, lifting, equipment traffic).
Proficiency with Microsoft Excel and basic reporting.
Core Skills & Competencies

why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save?
We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off.
But we are not just about savings-we're about changing how people shop.
This role leads receiving, put-away, inventory control, storage movements (ins/outs), and shipping while ensuring accurate WMS transactions, contract compliance (rates/terms/space), and timely, accurate storage billing.
Coordinate with internal teams and customers on receiving windows, storage access, releases, and exceptions; provide clear status updates on inventory availability and outbound readiness.

This listing is sourced directly from SecondShop's careers page and normalized into a canonical job model.