Zillow Group
Senior Product Manager, Social Impact
Remote-USA · Senior
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About the role
- Company-wide social impact program leadership.
- This is a rare chance to influence product direction at company scale, not just within a single team.
- The core product opportunity is helping buyers who are close to ready take targeted actions on credit, savings, and assistance programs that close their affordability gap faster.
Responsibilities
- You'll work with a dedicated engineering, design, and marketing pod to deliver products that measurably improve users' financial position and path to homeownership.
- Drive social impact product strategy across Zillow, identifying high-leverage opportunities where product can make homeownership more accessible.
- Own the buyer readiness roadmap, building products that help users understand their affordability gaps, discover assistance programs, and track progress over time.
- Design AI-driven guidance experiences that coach users through improving their credit, building savings, and taking the specific steps that move them closer to homeownership.
- Collaborate day-to-day with Engineering, Design, Research, Data Science, Marketing, and Legal.
- Develop opportunity briefs and strategy documents that build conviction with leadership and secure investment.
- Partner with the Social Impact Program team on company-wide recurring reporting and engagement with internal advisors.
- Proven ability to drive large-scale programs across multiple organizations, influencing roadmaps and delivering outcomes without direct authority over partner teams.
Requirements
- 5+ years of experience in product management, with a track record of shipping zero-to-one products that meaningfully move business or customer outcomes.
- Exhibits a high degree of initiative and ownership
- Demonstrated excellence in written communication, with the ability to connect individual product decisions to a larger narrative about why the work matters and where it's going.
- Highly curious, with the ability to quickly ramp in complex domains such as mortgage, fintech, real estate, housing policy, or consumer financial services.
- Familiarity with government programs, housing policy, community development, or social impact work.
- Experience using generative AI tools (ChatGPT, Claude, or similar) to accelerate product workflows, from research and analysis to prototyping and
- Exhibits a high degree of initiative and ownership; capable of navigating ambiguity, driving clarity, and executing effectively without significant direction.
Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually.
Company info
- Zillow's mission is to make home a reality for more people.
- For millions of Americans, the path to homeownership feels out of reach, not because they'll never be ready, but because no one is helping them get there.
- Closing that gap is a top priority for Zillow, and it's the core focus of this team.
- The Social Impact team drives product initiatives that remove real barriers to homeownership and advance housing equity.
- The team has built products like CreditClimb (credit score improvement through rent reporting) and down payment assistance discovery (surfacing eligibility for thousands of programs directly on listings).
- A major area of focus this year is buyer readiness:
- helping not-yet-ready buyers take concrete steps toward homeownership through affordability tools, credit improvement, and financial guidance.
- With over 200 million unique users, Zillow has an unmatched opportunity to connect people with programs, tools, and pathways that create generational wealth and lasting stability for families who would otherwise be left behind.
- We're looking for a Senior Product Manager to drive Social Impact product work at Zillow. This is a dual-scope role:
- We're looking for a Senior Product Manager to drive Social Impact product work at Zillow.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
This listing is sourced directly from Zillow Group's careers page and normalized into a canonical job model.