Grafana Labs

Senior Executive Assistant, Global Customer Solutions

United States (Remote) · Senior · Contract

Sponsorship not specified$127k-$153kDetected 13 days ago

GrafanaProject ManagementSalesforceLogisticsCustomer SuccessCadenceLeadershipCommunicationCollaborationOrganizational Skills

About the role

Working closely with the SVP, you will serve as an operational hub for the team - ensuring programs move forward, decisions get made, and nothing falls through the cracks.
You are someone who sees coordination as a strategic function, not an administrative one.
You are energized by complexity, thrive in fast-moving environments, and take pride in bringing structure to ambiguity.

Maintain a busy calendar and daily schedule for the SVP, fielding and prioritizing requests with sound judgment
Manage expenses in a proactive, fiscally alert manner
Ensure and maintain confidentiality of all appropriate communications and documents
Attend meetings, document discussions, and distribute action items
Own the operational cadence of the Global Customer Solutions org - tracking active programs, surfacing blockers, and ensuring key initiatives stay on schedule
Maintain a centralized program tracker across all strategic workstreams, providing the SVP and leadership team with a clear, real-time view of status, priorities, and open decisions

You bring excellent verbal, written, and organizational skills along with a consistent track record of supporting senior executives and driving programs in a dynamic, high-growth tech environment.
You are high energy with a fun-loving, empathetic attitude, yet you are a mature professional gifted with the ability to handle challenging situations with grace and tact.

You are located in PST or MST timezone
You have experience in a tech or high-growth startup environment
You have proven success supporting one or more VP or C-level executives in a dynamic, fast-moving environment
You are someone who is growing toward a program management career and sees this role as a meaningful step in that direction
You operate with an extremely high sense of urgency and thrive in ambiguous, ever-changing environments
You have experience managing internal communications, planning executive off-sites, and coordinating content for leadership and executive reviews
You handle sensitive and confidential information with discretion and integrity
You have experience working remotely and/or internationally and understand the nuances of globally distributed collaboration

Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
Learn more at grafana.com and follow us on LinkedIn and X.

In the US, the annual compensation range for this role is $127,000 - $153,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
Compensation ranges are country specific.
If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Employer: Grafana Labs is an equal opportunities employer.

This listing is sourced directly from Grafana Labs's careers page and normalized into a canonical job model.