SolarWinds
Director, Sales Operations
Austin, Texas · Director
Sponsorship not specifiedDetected 13 hours ago
Data VisualizationSalesforceSalesPipeline ManagementForecastingProcess ImprovementCustomer SuccessCadenceLeadershipCommunicationProblem SolvingMentoring
About the role
- The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
- We hire based on attitude, competency, and commitment.
- The Director of Sales Operations will play a critical role in connecting strategy to execution, improving visibility for leadership, and enabling the sales organization to operate with greater consistency, insight, and impact.
Responsibilities
- Partner closely with senior sales leaders on forecasting, pipeline management, performance tracking, territory and quota planning, operating reviews, and executive decision support.
- Drive the execution of core sales operating cadences, including forecast reviews, pipeline reviews, KPI reporting, business reviews, and management updates.
- Identify process gaps and operational inefficiencies across the opportunity-to-close, renewals, and cross-functional handoff workflows; design and implement improvements.
- Partner with Sales, Finance, Marketing, Channel, Customer Success, HR, and Product teams to align business rules, processes, metrics, and planning assumptions
- Partner in the ongoing optimization of Salesforce and related commercial systems, ensuring strong governance, data quality, adoption, documentation, and fit-for-purpose automation.
- Develop and mentor a high-performing Sales Operations team, while establishing clear priorities, service levels, and stakeholder engagement practices.
- Deep expertise in forecasting, pipeline management, reporting and analytics, sales process design, and operational planning.
- Demonstrated ability to work cross-functionally and drive decisions across Sales, Finance, Marketing, Channel, Product, HR, and executive leadership.
- Strong executive communication and presentation skills, including experience building business reviews, dashboards, and decision-ready recommendations.
Requirements
- 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, Finance, or a related commercial operations function, with meaningful experience supporting global or regional sales organizations.
- 5+ years of leadership experience managing teams and influencing senior stakeholders in a fast-paced B2B technology environment.
- Strong knowledge of Salesforce and adjacent sales technology like Tableau, with the ability to translate business requirements into scalable process and system solutions.
- Excellent analytical, problem-solving, and program management skills, with a track record of turning data into business action.
- Bachelor's degree in Business, Finance, Economics, Analytics, or a related field
Nice to have
- Experience in a recurring-revenue software or SaaS business model
- Experience in Sales tools Salesforce, Gong, Tableau etc.
- Experience supporting global go-to-market teams across multiple regions and segments.
- Experience leading systems enhancement, process redesign, or business intelligence initiatives at scale.
- Core Competencies
- Strategic thinking and business partnership
- Forecasting and pipeline management
- Salesforce management and data governance
Compensation
- Familiarity with territory design, quota planning, compensation inputs, and commercial policy frameworks.
Benefits
- Lead the Sales Operations function for SolarWinds AMER and Public Sector regions, setting the vision, priorities, and operating model to support revenue growth, productivity, and execution excellence.
- Drive accurate, timely, and actionable reporting and analytics that provide visibility into bookings, pipeline health, conversion trends, attainment, and leading indicators of performance.
- Consistent pipeline hygiene, stage discipline, and clearer insight into coverage, conversion, and deal progression.
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This listing is sourced directly from SolarWinds's careers page and normalized into a canonical job model.