SGC
Casino Host
Salamanca, NY
Sponsorship not specifiedDetected 15 days ago
Customer SupportCommunication
About the role
- The Casino Host is responsible for providing outstanding guest services to the patrons of the Seneca Gaming Corporation.
- All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
Responsibilities
- Actively seeking new players to enroll into the Player's Club. Verify patron information to ensure accuracy according to policy & procedure. Maintain and grow player database
Requirements
- Must be able to stand, walk, and move through all areas of the casino.
- Provide comps and other services as required, consistent with company policy.
- Complete all necessary paperwork and reports as needed/required by supervisor.
- Each position has varying minimum qualifications.
Nice to have
- Must be 21 years of age or older upon employment.
- High school diploma or equivalency required.
- Understanding of player rating systems, casino marketing, and comping is preferred.
- An associate's degree with two (2) years hospitality experience may be substitute for previous casino host or hospitality experience.
- Strong written and verbal skills.
- Must be outgoing, energetic, enthusiastic and positive.
- Must be able to interact with individuals or small groups of people in a professional manner.
- Must have proficient computer skills.
Skills
- Must possess excellent communication skills.
- Must have the ability to define and resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- $16.00 Compensation is negotiable based on experience and education.
Benefits
- Welcome Seneca Gaming Corporation Guests, summarize the benefits of membership in the Player's Club, and encourage guests to enroll.
Company info
- Work with existing customers to increase trip frequency and develop them into patrons that are more profitable. Maintain timely confirmation and follow up contact with customers.
- Responsible for generating a positive and friendly atmosphere for all casino customers.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.