Ameriprise

Ameriprise

Systems Engineer - Employee Experience Platforms

Minneapolis, Minnesota · Part-time

No sponsorship$115k-$157kDetected 12 days ago
Platform EngineeringRoadmappingCustomer SuccessSystems EngineeringLeadershipCollaborationProblem Solving

About the role

  • Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients.
  • Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
  • Why This Role Matters This role sits at the intersection of technology engineering, employee experience, and business transformation.

Responsibilities

  • Design, configure, implement, and support enterprise employee experience platforms and related technology solutions.
  • Lead solution design and technical implementation efforts for ServiceNow and employee experience capabilities.
  • Lead technical delivery of complex, cross-functional initiatives, including ServiceNow platform enhancements and AI capabilities.
  • Drive implementation of new functionality while balancing technical quality, risk management, and business outcomes.
  • Troubleshoot complex production issues, perform root cause analysis, and implement sustainable solutions.
  • Develop and execute continuous improvement strategies to increase platform adoption, efficiency, stability, and business value.
  • Support platform upgrades, new releases, integrations, and ongoing optimization efforts.
  • Partner with business and technology leaders to understand strategic priorities and evolving employee needs.
  • Platform Engineering & Solution Design
  • Analyze business requirements and translate them into scalable, maintainable technical architectures and system designs.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
  • 5+ years of experience designing, implementing, and supporting enterprise technology platforms and solutions.
  • Strong understanding of systems architecture, application development methodologies, integrations, and enterprise technology ecosystems.
  • Experience leading technical delivery efforts across multiple stakeholders and business functions.
  • Ability to operate effectively in fast-paced, evolving environments while managing multiple priorities. #LI_DNI

Nice to have

  • Experience supporting HR, Employee Experience, Corporate Function technology solutions.
  • Exposure to AI-enabled capabilities, virtual agents, automation, analytics, or workflow technologies.
  • Experience with user experience, service design, or employee experience transformation initiatives.
  • Experience with platform modernization, digital workplace technologies, and enterprise-scale implementations.
  • ServiceNow certifications (CSA, CIS-HRSD, CIS-CSM, or similar) or related technical certifications.

Compensation

  • The estimated base salary for this role is $114,500 - $157,000 a year.
  • We have a pay-for-performance compensation philosophy.
  • Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location.
  • In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.

Company info

  • About Our Company
  • We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
  • We are a longstanding leader in financial planning and advice, a global asset manager and an insurer.
  • Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Equal opportunity

  • Ameriprise Financial is an equal opportunity employer.
  • If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Visa & Work Authorization

  • Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
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This listing is sourced directly from Ameriprise's careers page and normalized into a canonical job model.