Ophelia

Ophelia

Patient Engagement Specialist

United States

Sponsorship not specified$45k-$48kDetected 54 days ago
NegotiationCustomer SupportEHR/EMRPatient CareFDA RegulatoryCommunicationProblem SolvingAdaptabilityOrganizational Skills

About the role

  • Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?
  • Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity.
  • Our approach is discreet, convenient, and affordable.

Requirements

  • As a Patient Engagement Specialist, you are the Care Coordination team's first point of contact for patients.
  • We set compensation based on the level and skills required for the role.

Nice to have

  • Experience working in a high-volume communication environment, ideally within a ticketing system or similar tool

Skills

  • experience maintaining patient records and accuracy in responses
  • Use effective written skills to complete professional documentation through various platforms

Compensation

  • as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually.
  • $45,000 - $48,000 USD
  • Compensation Range
  • Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually.

Benefits

  • Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
  • Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
  • Work From Home Stipend
  • Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!
  • We value pay transparency and equity, and are committed to fair pay.
  • Interested in learning more about Ophelia and this role?

This listing is sourced directly from Ophelia's careers page and normalized into a canonical job model.