Cato Networks
Sr. Customer Success Manager
Denver, Colorado, United States · Senior
Sponsorship not specified$160k-$200kDetected 23 days ago
Cloud PlatformsCustomer SuccessFirewallBGP/OSPFSD-WANLoad BalancingCommunication
About the role
- Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud.
- It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more).
Responsibilities
- Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering)
- Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells
Requirements
- 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company
- Experience in full commercial negotiations as well as some technical escalation
- Experience and exposure working with networking or security software solutions
- Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
- Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
- Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders
- Must be very well organized and able to work effectively in a nimble and fast-paced environment
- Must be located in Denver, CO, United States
- Ability to travel up to 25% of the time
- If your requirements fall outside of this range, you are still welcome to apply.
Skills
- Welcome to the future of cloud networking and security!
Compensation
- A reasonable estimate of the salary for this role, at the time of posting, is $160,000 - $200,000.
Benefits
- for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.
- Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
Apply directly at Cato Networks →Create a free account for alerts like thisView Cato Networks immigration profile
This listing is sourced directly from Cato Networks's careers page and normalized into a canonical job model.