IXL Learning

IXL Learning

Schools Purchasing Coordinator, Teachers Pay Teachers

Raleigh, NC · Junior

Sponsorship not specifiedDetected 23 days ago
Customer SupportResearchCommunicationCollaboration

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 19 green-card filings in this occupation, 95% were for a worker who already held the job.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a driven, customer-focused, and analytical individual to join our Teachers Pay Teachers schools purchasing team.
  • You will help schools gain access to the resources they need through order processing and by providing exceptional customer service.
  • This position requires you to be in our Raleigh, NC, area office.

Responsibilities

  • Manage the exemptions process, including moving requests through the cycle, troubleshooting for school users, and answering sales tax questions
  • Provide email and phone support to teachers and school administrators
  • Learn to do the necessary background research to deliver high-quality customer experiences
  • Be able to answer all ticket types with additional support as needed

Requirements

  • 1-2 years of customer service or related experience
  • BA/BS degree required
  • Ability to stay calm and focused under pressure
  • Ability to perform repetitive tasks with a high degree of accuracy

Skills

  • Learn TPT's products, services, processes, and tools to ensure a polished, positive interaction with school buyers
  • Ensure all individual orders are processed in a timely manner
  • Stay up-to-date with site changes and policies

Benefits

  • Rosetta Stone provides an immersive learning experience for 25 languages

Company info

  • At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our products.
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects

This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.