GOAT Group
Account Management Administrator
Los Angeles, California, United States · Mid
Sponsorship not specified$25k-$31kDetected 79 days ago
Account ManagementExcelLogisticsOnboardingCustomer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- Ensure products are available for sale and accurately listed in the GOAT marketplace
- Troubleshoot and resolve issues that prevent inventory from being created or going live
- Prepare and distribute delivery details to relevant internal teams ahead of each shipment
Responsibilities
- Support the direct supply business in daily administrative functions, with a strong focus on accuracy, cross-functional coordination, problem solving and operational execution
- Manage day-to-day tasks by working closely with Account Managers to keep partners supported and operations running smoothly
- Own the direct brand purchase order flow end-to-end
- Participate in seasonal buying appointments with Account Managers to support order creation
- Submit and track orders with partners, reviewing confirmations and flagging discrepancies
- Proactively follow up with partners to confirm shipments adhere to agreed delivery windows
- Coordinate inbound logistics across internal teams and external partners to ensure timely, accurate deliveries
- Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
Requirements
- Follow established processes with a high degree of accuracy, escalating issues proactively
- Own product listing setup for partners, coordinating with internal teams to gather required product information and assets, to ensure we have all listings created
Nice to have
- 1-3 years of experience
- Experience in a retail, brand, or wholesale environment preferred
- Highly organized with the ability to prioritize workload independently
- Follows processes precisely with a high attention to detail
- Strong communication, interpersonal, and analytical skills
- Confidentiality and discretion a must
- Self-motivated and resourceful with a can-do attitude
- Commitment to a VIP level of customer service
Compensation
- $24.85 - $31.06 USD
- $22.38 - $27.98 USD
- $21.15- $26.44 USD
Benefits
- The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options).
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This listing is sourced directly from GOAT Group's careers page and normalized into a canonical job model.