Munson Healthcare

Sr Technical Support Analyst (ONSITE)

Traverse City, Michigan, United States · Senior · Full-time

Sponsorship not specifiedDetected 22 days ago

Customer SupportLeadershipCommunicationMentoringMicrosoft Office

About the role

If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material.
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella.
MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Monitor, troubleshoot, and resolve hardware, operating system, application, and desktop problems following documented procedures
Prepare, install, and remove hardware and software
connect hardware to network infrastructure
Troubleshoot basic network connectivity issues and work with vendors or IS staff to resolve application, operating system, desktop, network, and hardware issues
Provide concise, timely, and detailed documentation of activities related to hardware/software service requests, installations, and removals
Facilitate outstanding service recovery and customer satisfaction
actively seek new ways to organize work to meet individual skills and strengths
recognize needs, propose ideas, and define scope, requirements, and timetables

Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Free wellness platform for you and your family, plus personalized support for personal or family challenges.

More Than Just Care, It's Community
Imagine doing meaningful work in a place where people vacation.
That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other.
Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You

This listing is sourced directly from Munson Healthcare's careers page and normalized into a canonical job model.