FreeBalance
Technical Product Specialist (Platform & Infrastructure)
Ottawa, Ontario, Canada
Sponsorship not specifiedDetected 45 days ago
AccessibilityProduct ManagementSalesProcurementERPSystems EngineeringCommunicationCollaboration
About the role
- We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Responsibilities
- Proposal and Pre-Sales Support
- Develop technical narrative documents, high-level architecture diagrams, and BOMs based on customer infrastructure needs.
- Support preliminary infrastructure analysis, using available documentation and discussions to align proposed solutions.
- Coordinate with partners and resellers to ensure consistent, accurate technical contributions to joint proposals.
- Draft and maintain technical product marketing materials, including platform capability summaries, technical datasheets, and implementation guides.
- Contribute to internal technical content libraries to support proposal efficiency and consistency.
- Track and document underlying technology stacks used in the platform, including upcoming versions, version changes, licensing implications, and open source alternatives.
Requirements
- 3+ years in technical product management, systems engineering, technical pre-sales, or platform documentation roles.
- Strong understanding of IT infrastructure and software architecture, particularly in open source stacks and enterprise environments.
- Familiarity with architecture diagramming tools (e.g., Lucidchart, Visio, Draw.io ) and BOM creation.
- This role requires a combination of technical acumen, clear communication skills, and the ability to translate complex infrastructure and architectural information into concise, accurate, and compelling documentation.
- This is a hands-on role suited for someone with strong technical literacy, attention to detail, and the ability to communicate clearly across teams and with external stakeholders.
- Demonstrated experience preparing technical proposal content, product documentation, and technical marketing collateral.
- Excellent writing, editing, and presentation skills to communicate complex technical ideas clearly and concisely.
- Working knowledge of non-functional requirements and how they influence product design and deployment.
Skills
- Experience supporting enterprise software deployments, especially ERP, PFM, or GovTech systems.
- Understanding of government procurement processes and compliance requirements.
- Familiarity with software licensing models (including open source licenses) and versioning considerations.
- We thank all applicants for their interest
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