Alignment Health

Alignment Health

Partner Experience - Hybrid - Orange, CA

Orange, CA

Sponsorship not specified$42k-$58kDetected 8 days ago
StatisticsSalesforceCRMOutbound SalesExcelRecruitingCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail.
  • We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
  • Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.

Responsibilities

  • Prompts e-mail of phone follow-up as needed with established brokers to ensure satisfaction, respond to queries, solicit further sales (referrals), and solve or refer problems to appropriate internal AHP departments or external partners like Florida Blue and Humana in North Carolina.
  • Coordinates the venue for FMO meeting, training, and events. Maintains the attendance RSVP list of all active brokers who attend training meetings.

Requirements

  • Required: Minimum One (1) year of customer service/telemarketing experience.
  • Required: High School Diploma or GED.
  • Ability to communicate positively, professionally and effectively with others
  • Some weekends required.
  • Ride Along evaluations, exams and current Life licensure must be filed for each broker that participates in Salesforce.com

Nice to have

  • College courses.
  • Bilingual (English/Spanish) preferred.
  • Preferred: College courses.

Skills

  • Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
  • Required:
  • Knowledge of Medi-Cal, Commercial, and Medicare Managed Care Plans.
  • Solid computer skills (Word, Excel, PowerPoint, Salesforce, CRM).
  • Mathematical
  • Reasoning
  • Problem-Solving
  • Preferred: Bilingual (English/Spanish) preferred.
  • Required: None
  • Work Environment

Compensation

  • $41,600.00 - $57,600.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
  • During Annual Election Period (AEP), as well as during downtime, the broker-based responsibilities will be primary with data entry as secondary.

Benefits

  • In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community.
  • Ensures that the Partner Experience Queue meets all defined service levels and that appropriate coverage is made during break or meal periods.
  • Alignment Health is an

Company info

  • It takes an entire team of passionate and caring people, united in our mission to put the senior first.

Equal opportunity

  • Equal Opportunity/Affirmative Action Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
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This listing is sourced directly from Alignment Health's careers page and normalized into a canonical job model.