Scholastic

Scholastic

Director of Sales Operations

New York - Remote · Director · Full-time

Sponsorship not specified$155k-$175kDetected 20 days ago
Data AnalysisCRMSalesLead GenerationPipeline ManagementNegotiationAccountingForecastingBudgetingM&AProcess ImprovementHRLeadershipCommunicationProblem SolvingCritical Thinking

About the role

  • Scholastic ("the Company") is the world's largest publisher and distributor of children's books, a leading provider of literacy curriculum and professional services, and a producer of educational and entertaining children's media.
  • For more than a century, Scholastic Education has played a defining role in expanding access to literacy and learning for children everywhere.
  • That mission remains critical today, even as the PK-12 education market has undergone a structural reset.

Responsibilities

  • Collaborates with sales and channel leadership to achieve growth goals, aligning go-to-market strategies across acquisition, utilization, and retention.
  • Builds strong relationships with stakeholders and facilitates meetings to review reports, track insights, prioritize demands, and approve enterprise data definitions.
  • Leads Sales Operations, including strategy, process optimization, technology, territory planning process, commission plans, lead-to-deal processes, and sales enablement.
  • Supports bookings and revenue growth by providing data insights to improve win rates, expand the client base, and enhance sales processes.
  • Develops and deploys data insights and visualizations, connecting product, marketing, and sales through the customer journey.
  • Provides analysis to support key decisions and aids sales leadership in understanding pipeline, forecasts, and KPIs.
  • Drives revenue strategy execution across customer segments, ensuring efficient and aligned sales, marketing, and customer experience processes.

Requirements

  • Expertise in customer journey mapping.
  • Proficiency in designing and optimizing business processes.
  • Familiarity with problem-solving frameworks.
  • Experience applying critical thinking and problem-solving skills to solve complex business challenges.
  • Ability to balance cultural evolution with operational execution.

Nice to have

  • A bachelor's or master's degree in business administration, marketing, finance, or a related field, or equivalent work experience.
  • Over 10 years of experience in sales operations, marketing operations, strategy, or sales leadership within B2B environments.
  • At least three years of progressive leadership experience, successfully leading cross-functional teams and enterprise-wide programs, and effectively influencing across the organization in complex contexts.
  • Experience in analyzing marketing, sales, and customer data.
  • Strategy and management consulting experience is a plus.
  • Familiarity with mergers and acquisitions is advantageous.
  • Extensive knowledge of leadership styles, product development, business strategy, and innovation practices, with the ability to adapt management and communications to different leadership styles.
  • Understanding of data management, enrichment and governance.

Skills

  • Ownership of the revenue tech stack (SalesForce.com) and adoption as well as recommending, adopting and implementing new tools as needed.
  • Ensures data integrity in CRM and other tools, providing analytical insights for confident decision-making.

Compensation

  • Annual Salary: 155,000.00 - 175,000.00
  • Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
  • Pay Transparency Provision

Benefits

  • Leads projects on customer health, process refinement, systems implementation, and data infrastructure.

Company info

  • there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran.
  • Those factors shall not influence the determination of qualifications for a job or other opportunity within the company.
  • Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
  • EEO is the Law Poster
  • EEO Scholastic Policy Statement
  • Pay Transparency Provision
  • As one of the few scaled, publicly traded companies in PK-12 education, the company is pairing its 100+ year literacy mission with renewed leadership, stronger operating discipline, and a sharper focus on accountability and data.

Equal opportunity

  • Scholastic is an Equal Opportunity Employer.
  • EEO Statement:
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This listing is sourced directly from Scholastic's careers page and normalized into a canonical job model.