Pediatrics Plus

Pediatrics Plus

IT Technician

Springdale, Arkansas, United States

Sponsorship not specifiedDetected 27 days ago
Customer SupportOrganizational Skills

About the role

  • The employee must frequently lift and/or move up to 50 pounds.

Responsibilities

  • Exhibit ability to manage users in Active Directory.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to read and interpret documents such as safety rules, policies, and other company documents.
  • Ability to maintain regular and punctual attendance.

Requirements

  • Ability to communicate effectively and professionally with a wide variety of people.
  • Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
  • Ability to handle multiple tasks in a very busy environment.
  • Ability to author routine reports and correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to complete tasks in a timely manner.
  • Travel will be required.
  • While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing.

Nice to have

  • Must be able to set up a computer (monitor, keyboard, as well as other equipment).
  • Must be able to troubleshoot Windows and Apple devices.
  • Must be able to troubleshoot basic server and network issues for devices.
  • Demonstrate ability to troubleshoot and display understanding of Microsoft's core applications and operating systems (Office, RDP, as well as other systems).
  • Communicate with team members and outside contractors/providers with clarity and in a professional and timely manner.
  • Tracks, monitors, and resolves tickets in ticketing system.
  • Exhibits excellent customer service that results in team member positive perception and satisfaction with IT experience.
  • Track, monitor, and resolve tickets in ticketing system.

Benefits

  • Medical, Dental, & Vision Insurance
  • We are currently seeking an IT Technician to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World!

This listing is sourced directly from Pediatrics Plus's careers page and normalized into a canonical job model.