Pediatrics Plus
IT Technician
Springdale, Arkansas, United States
Sponsorship not specifiedDetected 27 days ago
Customer SupportOrganizational Skills
About the role
- The employee must frequently lift and/or move up to 50 pounds.
Responsibilities
- Exhibit ability to manage users in Active Directory.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read and interpret documents such as safety rules, policies, and other company documents.
- Ability to maintain regular and punctual attendance.
Requirements
- Ability to communicate effectively and professionally with a wide variety of people.
- Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
- Ability to handle multiple tasks in a very busy environment.
- Ability to author routine reports and correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to complete tasks in a timely manner.
- Travel will be required.
- While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing.
Nice to have
- Must be able to set up a computer (monitor, keyboard, as well as other equipment).
- Must be able to troubleshoot Windows and Apple devices.
- Must be able to troubleshoot basic server and network issues for devices.
- Demonstrate ability to troubleshoot and display understanding of Microsoft's core applications and operating systems (Office, RDP, as well as other systems).
- Communicate with team members and outside contractors/providers with clarity and in a professional and timely manner.
- Tracks, monitors, and resolves tickets in ticketing system.
- Exhibits excellent customer service that results in team member positive perception and satisfaction with IT experience.
- Track, monitor, and resolve tickets in ticketing system.
Benefits
- Medical, Dental, & Vision Insurance
- We are currently seeking an IT Technician to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World!
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This listing is sourced directly from Pediatrics Plus's careers page and normalized into a canonical job model.