Exacare INC

Exacare INC

Senior Product Manager

Toronto, Canada · Senior

Sponsorship not specifiedDetected 1 day ago
Machine LearningData AnalysisData VisualizationProduct ManagementProduct StrategyJiraPRDsExcelCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

  • We move fast, and many of the most important problems we're tackling aren't perfectly defined yet - we have a clear north star, but the path requires deep customer understanding, sharp product judgment, and relentless execution.

Responsibilities

  • Own your roadmap end-to-end: Define what we build and why - set strategy, prioritize ruthlessly, and drive execution from discovery to launch to iteration.
  • Build through ambiguity: Take unclear customer pain points and turn them into crisp problems, product bets, and shipped solutions that deliver measurable value.
  • Expand features in Skilled Nursing: Build new capabilities that deepen our leadership in our core market and strengthen adoption and retention.
  • Partner with AI/ML teams: Work hands-on with engineering to shape AI-powered product experiences, from data inputs and model outputs to user-facing workflows and trust.
  • Collaborate across GTM: Partner closely with Sales and Customer Success on deal support, customer feedback loops, and expansion opportunities, ensuring we build what helps us win and retain.
  • Drive high-quality shipping: Write clear product requirements, align stakeholders, unblock teams, and ensure we ship quickly without sacrificing quality.
  • Mentor and raise the bar: Provide guidance and mentorship to more junior PMs as the team grows, and help build strong product practices and culture.
  • About the Role We're hiring a Senior Product Manager to join our Product team, perfect for someone who thrives in ambiguity and loves building alongside customers.
  • You'll own major areas of our product roadmap end-to-end, from discovery and strategy to shipping and iteration.
  • Build new capabilities that deepen our leadership in our core market and strengthen adoption and retention.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience).
  • Experience with product management tools such as Linear/Jira, data analysis and visualization tools such as

Nice to have

  • 5+ years of product management experience, ideally in a fast-paced B2B SaaS environment, owning complex software products through the full product lifecycle.

Skills

  • Strong analytical and problem-solving skills, with comfort using data to evaluate performance, prioritize work, and measure impact.
  • Excellent communication and collaboration skills, with experience partnering deeply with Engineering, Sales, and Business Operations.

Benefits

  • About ExaCare AI ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.
  • We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare.
  • If you like building, learning, and want to make a real impact, come join us!
  • Build for new verticals (0 → 1): Develop and launch features tailored to newer industries we've entered, including Home Health, Hospice, Palliative Care, Behavioral Health, Critical Care Hospitals, and Dialysis Centers.
  • We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice.

Company info

  • Spend significant time with customers to uncover workflows, frictions, and decision drivers, then translate those insights into product direction.
  • We're hiring a Senior Product Manager to join our Product team, perfect for someone who thrives in ambiguity and loves building alongside customers.
  • Lead deep customer discovery: Spend significant time with customers to uncover workflows, frictions, and decision drivers, then translate those insights into product direction.
  • Leverage AI to accelerate product development: Use AI-powered tools (e.g., Claude Code) to explore product concepts, mock up features, and validate workflows to gain alignment with customers and internal teams before scoping for Engineering.
  • you'll talk to customers constantly, validate needs, explore opportunities, and ship meaningful improvements quickly.
  • You'll work closely with Engineering (including AI/ML), Sales, Customer Success, BizOps, and Growth, and you'll have real ownership over what we build, why we build it, and how it shows up for customers.
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