Freddie Mac

Customer Relations Mgmt Sr

McLean, VA · Senior · Full-time

Sponsorship not specified$108k-$145kDetected 41 days ago

Data AnalysisData VisualizationSalesforceExcelResearchLeadership

About the role

The Freddie Mac Single Family team seeks an experienced Customer Relations Management Senior to lead and advance the Seller Engagement organization's long-term strategy and drive initiatives that achieve business goals.
This role is pivotal in influencing new Seller business decisions, shaping pricing strategies, and developing channels for the adoption and distribution of Freddie Mac tools and technology through Secondary Market Advisors (SMAs).

You will pursue challenges that deliver impactful solutions for Seller Engagement, collaborate effectively with peers and senior leadership, and represent the department in various forums.
Support the development and execution of organizational strategies aligned with business goals.
Solve problems using innovative approaches, leveraging insights to create effective solutions.
Develop and implement management reporting for projects, programs, and initiatives across Single Family.
Conduct research and analysis on operational effectiveness, processes, and partners.
Freddie Mac partners with BountyJobs for contingency search business through outside firms.

Excellent verbal, written, and presentation skills, with the ability to communicate effectively to senior leadership.
Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

Bachelor's degree or equivalent experience
advanced studies/degree, preferred 5-7 years of relevant experience in residential mortgage
primary and/or secondary mortgage market experience in capital markets, operations, sales, or technology.
Mortgage Capital Markets experience is a plus.
Tableau and Salesforce experience preferred
proficiency in Excel and PowerPoint for data analysis and executive presentations.

This position has an annualized market-based salary range of $108,000 - $145,000 and is eligible to participate in the annual incentive program.

If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs.
Information on these benefit programs is available on our Careers site.
Freddie Mac and our Sellers will benefit from your expertise, advocacy, and ability to motivate teams to advance corporate objectives.
Proven team player who can build and communicate a vision, drive change, and encourage action throughout the organization.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do.
Since our charter in 1970, we have made home possible for more than 90 million families across the country.
Join an organization where your work contributes to a greater purpose.
Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast.

This listing is sourced directly from Freddie Mac's careers page and normalized into a canonical job model.