Hub International Insurance

Centralized Processing Manager

Chilliwack, BC · Contract

Sponsorship not specified$65k-$75kDetected 12 hours ago

RESTData VisualizationLLMsAccessibilityProcess ImprovementPerformance ManagementEpicLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

You will act as a key liaison between centralized operations and branch leadership, communicating updates, results, and proposals to internal stakeholders.
Why Join HUB? - Do you enjoy making friends?
We love making friends; join our team of amazing people who all get along and thrive together! - We work hard and play hard!

Lead the day-to-day operations of centralized processing teams and their leads
Report on service level standards for processing and support teams
Manage CSIO download error resolution and distribute download reports to appropriate teams
Identify and implement workflow improvements to drive efficiency gains
Mentor and develop Processing Leads and their team members, supporting career growth at all levels
Manage staff offboarding in a professional and respectful manner

5-7 years of relevant experience
Required Travel: No Travel Required
No Travel Required
Participate in and contribute to cross-functional projects as required
Minimum 5 years of experience in personal lines insurance, back-office processing, or related operations
Demonstrated proficiency with EPIC (Applied Systems BMS)
Strong understanding of processing workflows, CSIO download management, and broker back-office operations
Experience with Power BI or similar reporting tools

To protect and support the aspirations of individuals, families and businesses.
To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:
Entrepreneurship: We encourage innovation and educated risk-taking.
Integrity: We do the right thing every time.
Teamwork: We work together to maximize results.
Accountability: We measure and take responsibility for outcomes.
Service: We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way - Apply TODAY!
The employment offer is contingent upon completion of a successful background check.
HUB is a company where your contributions will make a difference.
We invite you to learn more about our team at www.hubinternational.com.
If you require any accommodations during the hiring process, please reach out to hcw.hr@hubinternational.com to request this.
Only candidates selected for an interview will be contacted.
Department General Management
We serve customers, communities and colleagues.

This listing is sourced directly from Hub International Insurance's careers page and normalized into a canonical job model.