Circles

Corporate Concierge

McLean, Virginia, United States · Full-time

Sponsorship not specifiedDetected 16 days ago

ExcelLogisticsCustomer SupportResearchCommunicationMicrosoft Office

About the role

This highly visible role combines hospitality, administrative coordination, and responsible for executing daily operations at the Greet Hub while providing best-in-class service to employees, clients, and guests.
The Concierge plays an important role in creating welcoming, organized, and efficient workplace experience.

Provide a warm, polished, and professional welcome to all employees, visitors, and vendors, setting the standard for a five-star workplace experience Anticipate and proactively address employee and guest needs by leveraging context and insights to personalize interactions and create memorable, high-touch experiences.
Maintain a clean, organized, welcoming, and well-stocked reception area and common spaces.
Support new hire tours and assist with visitor or group arrivals as needed.
Stay informed about building activities, workplace updates, and local resources that may support employees.
Enter service requests accurately and maintain complete and timely records in the appropriate systems.
Maintain a working knowledge of building operations, workplace policies, and available services to assist with facilities-related requests and coordinate follow-up as needed.
Support meeting logistics, event coordination, and internal communications assigned.
Support travel coordination by providing car, hotel, and reservation recommendations.
The Concierge is expected to maintain a visible, welcoming presence and support both daily operations and service delivery needs throughout the workday.
Familiarity with service request systems, visitor management tools, or workplace support platforms.

Minimum of 3 years of customer service experience.
High school diploma or GED required.
Proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and Teams.
Ability to use internet search tools, navigate systems, and complete accurate data entry.

Experience in front desk, concierge, hospitality, workplace services, or a related service environment preferred.

Dependable, flexible, and committed to delivering consistent service.
Flexibility may be required based on business needs, staffing coverage, and onsite events.
Serve as a trained backup for remote switchboard coverage when needed.

The Circles culture is an inclusive environment that encourages self-expression and individuality.
Creating a space for open communication, respect and job development empowers our employees to pursue their career goals and advance personally and professionally.
Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.

This listing is sourced directly from Circles's careers page and normalized into a canonical job model.