Roku
Manager, Client Services
New York, New York
Sponsorship not specified$101k-$133kDetected 6 hours ago
Account ManagementLeadershipCommunicationCollaborationMentoring
About the role
- The Manager, Client Services, Advertising, is a key leadership role responsible for managing the strategic account management function for our Media & Entertainment portfolio.
- For New York Only - The estimated annual salary for this position is between $100,800 - $132,800 annually.
- At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company.
Responsibilities
- Conduct regular 1:1s with Account Managers to provide feedback, set individual goals, and support professional development.
- Empower Account Managers to independently manage client relationships and make strategic decisions.
- Partner with Account Managers to serve as a key point of contact for assigned clients, building and maintaining strong relationships across client direct and agency teams.
- Support Account Managers in executing performance advertising solutions that meet client objectives and exceed KPIs.
- Work alongside Account Managers to drive incremental revenue, upselling opportunities, and revenue retention.
- Support continuous improvement initiatives to enhance service delivery and operational efficiency.
- Collaborate with cross-functional teams to ensure seamless campaign execution.
- Proven track record of coaching and developing Account Managers and delivering strong results in a fast-paced environment.
Requirements
- Minimum of 5-7 years of experience in account management within the advertising media industry.
Skills
- Train Account Managers on best practices in client relationship management, campaign strategy, and performance optimization.
Compensation
- This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
- For New York Only - The estimated annual salary for this position is between $100,800 - $132,800 annually.
Benefits
- Experience in managed service type transactions, bonus if that includes knowledge of programmatic, (DSPs, SSPs, DMPs, and ad exchanges)
- This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Company info
- We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board.
- The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.
This listing is sourced directly from Roku's careers page and normalized into a canonical job model.