Seekr
Technical Writer
Austin, Texas, United States · Senior
Sponsorship not specifiedDetected 9 days ago
PythonGitAWSGCPAzureCloud PlatformsKubernetesDevOpsMachine LearningLLMsRAGCommunicationCollaboration
About the role
- This is a hands-on documentation role for someone who can work independently, communicate clearly with technical stakeholders, and contribute to a growing documentation system.
- You'll follow established documentation standards and patterns while helping identify gaps, propose improvements, and keep the user experience clear and consistent.
- Seekr is dedicated to diversity and inclusion, welcoming applicants from all backgrounds.
Responsibilities
- Create, maintain, and improve documentation for assigned Seekr products and deployment workflows, including installation guides, configuration docs, API/SDK docs, user guides, troubleshooting content, and release-related updates.
- Document self-hosted and dedicated hardware installation workflows across supported environments, including AWS, Azure, GCP, OCI, and other infrastructure as needed.
- Partner with Platform, DevOps, Product, Engineering, and Design to gather technical details, understand product behavior, and turn complex information into clear user-facing documentation.
- Maintain documentation within established information architecture, style, templates, and review processes.
- Collaboration with talented Product, Engineering, Platform, DevOps, and Design teams.
- If you're eager to drive innovation in AI development and have the skills to lead our documentation to new heights, we want to hear from you.
Requirements
- Experience creating and maintaining documentation for SaaS, developer tools, APIs, SDKs, cloud platforms, self-hosted software, infrastructure, or enterprise software.
- Experience writing installation, configuration, deployment, troubleshooting, or implementation documentation.
- Familiarity with docs-as-code workflows, Git, Markdown, or similar documentation tooling.
- Working knowledge of cloud infrastructure concepts and common deployment environments such as AWS, Azure, GCP, OCI, Kubernetes, containers, or dedicated hardware.
- Ability to explain AI/ML concepts clearly to technical users.
- Experience with APIs and the ability to write, test, or document code samples.
- Working knowledge of Python or another programming language.
- Ability to follow established documentation standards while contributing thoughtful improvements.
- Minimum of 2-4 years of experience as a Technical Writer in a technology-driven environment, or equivalent practical experience, with demonstrated ownership of complex technical documentation for developer tools, SaaS, infrastructure, cloud, or enterprise software.
- Strong written communication skills, with a focus on clarity, accuracy, and empathy for the developer-user experience.
- Ability to work independently with Product, Engineering, DevOps, Platform, and Design stakeholders.
- Solid understanding of core generative AI concepts such as inference, fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent workflows.
- What's In It for You:
- A meaningful role helping users successfully deploy and adopt Seekr products.
Compensation
- Competitive compensation and a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and more.
Benefits
- Equity Ownership - RSUs that let you share directly in Seekr's long‑term success and growth.
- Time Off That Respects Real Life - Unlimited PTO plus 14 paid company holidays to truly recharge.
- Competitive Total Rewards - A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.
- 401(k) with Company Match - Build your future with a retirement plan that includes employer matching.
- Comprehensive Health & Wellness - Medical, dental, vision, and life insurance coverage starting day one-for you and your family.
- Parental Leave - Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.
- The opportunity to work on AI, developer tools, platform infrastructure, and enterprise deployment workflows.
- Competitive compensation and a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and more.
- Work Your Way - A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
Company info
- Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries.
- SeekrFlow™, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount.
- Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control.
- We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment.
- Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems.
- Our team operates with unwavering commitment to our core values and mission:
- We are driven by outcomes-our customers' success is what we strive for every day.
- We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
- We take our responsibility to deliver secure AI seriously.
- We believe innovation drives progress-we are building the technologies that power the systems our society depends on.
- Company Benefits:
- Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
This listing is sourced directly from Seekr's careers page and normalized into a canonical job model.