Midi Health

Midi Health

Senior Data Analyst, Commerce

Hybrid - Palo Alto, California · Senior · Full-time

No sponsorship$150k-$175kDetected 21 hours ago
PostgreSQLMySQLData AnalysisData ScienceData VisualizationA/B TestingComplianceProduct StrategyStakeholder ManagementSupply ChainShopifyCommunicationCollaborationPublic SpeakingMetabase

About the role

  • In this role, you will navigate a dual-platform environment-analyzing prescription data on our custom internal system alongside supplement data from our Shopify storefront.
  • You will be the vital bridge between our data, operations, marketing, and product teams.
  • If you are passionate about tracking complex customer journeys, optimizing e-commerce funnels, and driving revenue while strictly maintaining clinical integrity, this is the role for you.

Responsibilities

  • Analyze Dual-Platform Funnels: Track and optimize the end-to-end patient purchasing journey across our internal Rx platform (Clinician Prescription → Patient Notification→ Add to Cart → Purchase) and our Shopify storefront (supplements purchase and "Subscribe & Save" metrics).
  • Drive Renewals & Retention: Build reporting to track Rx medication refills and Shopify supplement subscriptions. Analyze the funnel for patients requiring clinical follow-up visits prior to Rx renewal to ensure a frictionless patient experience.
  • Optimize Revenue & Margins: Analyze product margins across different business lines (Rx, supplements, and other potential products).
  • Partner with Data Science: Collaborate closely with our Data Scientists to help build and refine Lifetime Value (LTV) models across different patient cohorts and product lines.
  • Support Lifecycle Marketing: Analyze the impact of patient notifications, marketing campaigns, and transactional communications on purchasing behavior and conversion rates.
  • Enable Store Operations: Work with the fulfillment team to track nationwide pharmacy and store metrics. Create reporting around Turnaround Time (TAT), notification SLAs, and order defect / refund rates.
  • Inform Product Strategy: Identify drop-offs, bottlenecks, and gaps in the user journey. Collaborate with the Product team to recommend features and UX improvements that remove friction from the checkout and renewal processes.
  • Build reporting to track Rx medication refills and Shopify supplement subscriptions.
  • Collaborate closely with our Data Scientists to help build and refine Lifetime Value (LTV) models across different patient cohorts and product lines.

Requirements

  • Domain Knowledge: Strong understanding of e-commerce metrics (Conversion Rate, AOV, LTV, CAC, Churn, Subscribe & Save mechanics) and supply chain/fulfillment SLAs.
  • Analytical Mindset: Ability to translate complex data into actionable business insights.
  • Communication: Exceptional stakeholder management skills, with a proven track record of effectively supporting diverse teams (Product, Marketing, Ops, BizOps) and presenting findings to non-technical leaders.
  • Ability to translate complex data into actionable business insights.
  • Technical Skills:
  • Analytical Mindset: Ability to translate complex data into actionable business insights. You don't just pull numbers
  • you tell the story behind them and recommend the next move.
  • Experience in A/B testing and experimentation design for product features.

Skills

  • Expert-level SQL.
  • Proficiency with BI and data visualization tools (e.g., Tableau, Looker, Metabase).
  • Experience joining data from disparate sources (e.g., Postgres/MySQL databases and third-party APIs like Shopify).
  • Bonus Points
  • Previous experience with Shopify analytics and ecosystem.
  • Familiarity with healthcare data, EMRs, or pharmacy fulfillment systems.
  • Interview Process:
  • Recruiter Screen- 30 mins
  • Hiring Manager Screen- 45 mins
  • Technical Screen- 1hr
  • Panel Interviews- 2-3 hours + Lunch in Office in Palo Alto
  • At this time, Midi is unable to provide visa sponsorship.

Compensation

  • The Salary range base salary is 150-175K and will depend on experience.Midi pays a competitive base salary, plus equity and benefits.

Benefits

  • Midi Health is the fastest-growing virtual clinic focused exclusively on women's midlife health.
  • We deliver insurance-covered care for women navigating perimenopause, menopause, and other hormone-related health challenges.
  • 4+ years of data analytics experience, ideally in an e-commerce, digital health, or D2C subscription environment.
  • The Salary range base salary is 150-175K and will depend on experience.Midi pays a competitive base salary, plus equity and benefits.
  • Please note that all official communication from Midi Health will come from an @joinmidi.com email address.
  • If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.
  • About Midi Health:
  • Midi Health is an

Equal opportunity

  • Equal Opportunity Employer.

Visa & Work Authorization

  • At this time, Midi is unable to provide visa sponsorship.
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This listing is sourced directly from Midi Health's careers page and normalized into a canonical job model.