Horizon3.ai
Systems Operations Administrator, Pre-Sales
US, Remote · Full-time
Sponsorship not specified$100k-$140kDetected 6 days ago
CybersecurityStakeholder ManagementSalesforceSalesOutbound SalesProcess ImprovementCommunicationCollaborationProblem Solving
About the role
- We are looking for a strategic and hands-on Pre-Sales Systems Administrator to help scale the systems, processes, and infrastructure that power our pre-sales organization.
Responsibilities
- Own and optimize lead routing, account routing, territory assignment support, and related logic to ensure speed, accuracy, and alignment with GTM operating rules
- Partner closely with Marketing Operations on top-of-funnel programs, campaign workflows, handoff processes, and related initiatives
- Support the design and maintenance of end-to-end pre-sales workflows spanning lead capture, qualification, routing, account assignment, outreach readiness, and pipeline handoff
- Maintain administration standards, documentation, governance practices, and support procedures for pre-sales systems
- Troubleshoot routing issues, user setup issues, and workflow gaps, and drive timely resolution with clear stakeholder communication
- Evaluate and optimize integrations between pre-sales systems and the broader GTM technology ecosystem
- Act as a trusted day-to-day partner to GTM stakeholders on systems support, process improvement, and operational scalability
- Strong Salesforce administration experience, including user setup, workflows, reporting, dashboards, and process support
- We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions.
Requirements
- 3+ years of experience in Revenue Operations, Sales Operations, Business Systems, Marketing Operations support, or GTM Systems roles
- Strong understanding of pre-sales business processes, including lead management, routing, handoff workflows, account ownership support, and pipeline creation
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Skills
- Get to Know Us
- It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.
Compensation
- We offer competitive salary, equity and benefits.
- $100,000 - $140,000 annually.
- The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
Benefits
- all full-time roles are eligible for an equity package in the form of stock options.
- Perks of Horizon3.ai http://Horizon3.ai
- Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.
Company info
- Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
Equal opportunity
- Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve.
- equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success.
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