Petco
Manager, UX/UI Design
NSC, USA
Sponsorship not specified$130k-$195kDetected 35 days ago
UI DesignWireframingDesign SystemsStakeholder ManagementResearchLeadershipCommunicationCollaboration
About the role
- Want to help pets live their best lives?
- We're proud to be where the pets go and where the pet people go.
- Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.
Responsibilities
- Lead, mentor, and scale a team of UX/UI and product designers across multiple product areas
- Foster a strong design culture rooted in collaboration, innovation, and continuous improvement
- Recruit, onboard, and retain top design talent
- Define and drive UX strategy aligned with business goals across retail, services, and digital platforms
- Establish and evolve design standards, systems, and best practices
- Collaborate with stakeholders across eCommerce, pharmacy, veterinary services, and in-store experiences
- Translate complex business requirements into intuitive, scalable design solutions
- Design Execution & Quality
- Oversee end-to-end design processes from discovery and research to delivery and iteration
- Ensure high-quality UX deliverables including user flows, wireframes, prototypes, and design specs
Requirements
- Ability to balance speed, quality, and innovation
- 5+ years of UX/Product Design experience, with 2+ years in a leadership role
- Proven experience managing and scaling design teams
- Strong portfolio demonstrating impactful, user-centered design solutions
- Experience designing for complex ecosystems (eCommerce, marketplaces, or service platforms)
- Deep understanding of UX principles, research methods, and design systems
- Excellent communication and stakeholder management skills
- Experience in retail, healthcare, veterinary, pharmacy, or service-based industries
- Background in omnichannel or multi-platform design environments
- Familiarity with regulatory or compliance-driven UX (e.g., pharmacy or healthcare)
- Experience integrating physical and digital customer journeys
Compensation
- If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Benefits
- Partner with leadership to influence product roadmaps and long-term vision
- UX Strategy & Vision
Company info
- Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.