Asurion

Senior Manager, Program Performance & Strategy

US-Nashville · Senior

Sponsorship not specifiedDetected 32 days ago

Supply ChainCollaborationProblem SolvingOrganizational Skills

About the role

We help people do more with their technology and stay connected on all their devices.
This is a position with extensive responsibilities and a high amount of self-governing.

Provide strategic direction to Supply Chain functions to make the right decisions for the customer and partner.
Partner with Supply Chain Strategy and subject matter experts to help inform new ideas by identifying areas to differentiate and capture value.
Review customer escalations: drive teams to determine root cause and solve for systemic problems.
Self-starter with strong desire to identify and lead opportunities that drive significant customer impact.
Ability to appropriately prioritize and drive initiatives
Strong collaboration and cross functional partnership skills; proven ability to work cross-functionally with all levels, develop and manage relationships with key stakeholders, influence management and senior executives

The successful candidate must possess excellent creative thinking, problem solving, influencing, and people skills, as well as the ability to facilitate significant results in ambiguous situations.

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
Highly resourceful individual with excellent emotional intelligence, organizational skills, and self-motivated, able to multi-task and meet deadlines on multiple projects concurrently.
Proven experience telling a story to a variety of audiences.
Exceptional interpersonal, verbal, presentation, and written skills
Demonstrated ability to communicate complex issues to all levels of organization
Proven ability to translate analysis to clear action plans to improve performance
Identify and prioritize program opportunities to ensure we are consistently delivering new capabilities and value to the customer. Influence teams to prioritize capabilities that are important to the Supply Chain organization.
Ongoing training to grow your skills

This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.