Grove Collaborative
Senior Operations Manager, Fulfillment
Reno, Nevada · Senior · Contract
Sponsorship not specified$110k-$120kDetected 15 hours ago
Outbound SalesSupply ChainLeadershipOSHA
About the role
- Grove ships plastic- and carbon-neutral orders to millions of households, and every one of those orders starts on a floor like the one at our Reno Fulfillment Center.
- Safety isn't a line item here, it's the floor everything else stands on.
- The honest version: this isn't a role where you fix problems yourself.
Responsibilities
- Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet.
- This is a role for someone who's done the 200-person floor before and knows the difference between a building that runs and a building that's held together by one person's presence.
- You'll own incident rates and audit compliance the same way you own throughput - because a building that's fast but unsafe isn't actually running well, it's running on borrowed time.
- Once that's solid, you own the labor budget and the cost-per-unit targets that make or break the building's numbers, and you own developing three supervisors into leaders who can run their shifts without you standing behind them.
- Own building safety performance - incident rates, near-miss reporting, audit compliance - as the foundation everything else is built on, not an afterthought to throughput.
- Own the labor budget, labor cost targets, and cost-per-unit performance, and manage OT and labor spend against plan.
- Develop your Inbound and Outbound Supervisors into leaders who can run their shifts without you in the building.
- It's for someone who'd rather build three leaders who don't need them than be the one thing holding a building together.
- Grove Collaborative Holdings, Inc. (NYSE: GROV) is the one-stop online destination for everyday essentials that create a healthier home and planet.
- We're building a diverse and inclusive work environment where we learn from each other.
Requirements
- You've run a floor with 100+ hourly associates and you know the difference between a shift that runs because of good systems and one that runs because you happened to be standing there.
- You can walk the floor, spot the systemic issue underneath the symptom, and fix the actual problem instead of the one in front of you.
- 7 to 10+ years of fulfillment or supply chain leadership experience.
- 3+ years managing managers or senior supervisors in large-scale operations.
- Hire is contingent on successfully completing a background check and drug screen. You must be comfortable with regular, randomized drug screens as well.
- You must be comfortable with regular, randomized drug screens as well.
Nice to have
- Bachelor's degree is strongly preferred
- advanced degree a plus.
Compensation
- The salary range for this role is $110,000-120,000. In addition to the base salary, this role is eligible for an annual incentive target and equity.
- The salary range for this role is $110,000-120,000.
Benefits
- Competitive benefits - medical, vision, dental
- Equity - shared success is core to our mission
- Flexible Paid Time Off - we care most about results
- In addition to the base salary, this role is eligible for an annual incentive target and equity.
Company info
- every order is carbon neutral, supports plastic waste cleanup initiatives, and lets you see and track the positive impact of your choices.
- Shopping with purpose starts at Grove.com.
- We welcome people of diverse backgrounds, experiences, abilities and perspectives.
- We are an equal opportunity employer.
- If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Talent@grove.co.
- We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good.
- We're looking for a Senior Operations Manager who owns that floor end to end - inbound, outbound, every shift - and who measures their own success by how little the building needs them once their leaders are built right.
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This listing is sourced directly from Grove Collaborative's careers page and normalized into a canonical job model.