Equinox

Equinox

Studio Crew, Bethesda

Bethesda, MD, United States · Part-time

Sponsorship not specifiedDetected 4 days ago
Customer SupportMentoring

About the role

  • With every ride, we aim to redefine health and happiness.
  • It comes to life through the ride, the relationships, and the unparalleled hospitality.
  • We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.

Responsibilities

  • Provide support to instructors for class check-in
  • Drive studio goals through intentional selling
  • Maintain product knowledge for retail operations
  • Support with training and coaching new hires
  • Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
  • Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
  • A natural inclination to complete tasks and perform duties without direction
  • To make a real, lasting impact, we'll work nonstop to embrace and create change.

Requirements

  • The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday.

Benefits

  • Studio Crew will demonstrate and uphold the values and vision of the company.

Company info

  • We're purpose-driven.
  • It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.
  • And all of that comes from our people.
  • Join us-we'd love to have you
  • To foster an open, diverse, & inclusive community-while embracing each unique individual exactly as they are.
  • Because nobody is equal until everyone is equal.
  • SoulCycle Studio Crew members are responsible for bringing the "Soul" of SoulCycle.
  • Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world.
  • Additionally, all employees are expected to be available to work peak holiday shifts.
  • The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform.
  • This is not a comprehensive list and other duties may be assigned.
  • Hospitality Champion & Community Builder
  • Curate impeccable and personalized rider experiences through high-level customer service and hospitality
  • Build community with riders so that you can anticipate their wants and needs
  • Treat the studio as if you're throwing a party at your home where every rider feels welcome
  • Be willing and able to assist in all first aid situations
  • Business Driver
  • Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
  • Upsell class packs, renewal memberships, retail, shoes, and water
  • Assist Studio Management with daily tasks and projects

This listing is sourced directly from Equinox's careers page and normalized into a canonical job model.