Equinox
Studio Crew, Bethesda
Bethesda, MD, United States · Part-time
Sponsorship not specifiedDetected 4 days ago
Customer SupportMentoring
About the role
- With every ride, we aim to redefine health and happiness.
- It comes to life through the ride, the relationships, and the unparalleled hospitality.
- We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
Responsibilities
- Provide support to instructors for class check-in
- Drive studio goals through intentional selling
- Maintain product knowledge for retail operations
- Support with training and coaching new hires
- Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
- Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
- A natural inclination to complete tasks and perform duties without direction
- To make a real, lasting impact, we'll work nonstop to embrace and create change.
Requirements
- The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday.
Benefits
- Studio Crew will demonstrate and uphold the values and vision of the company.
Company info
- We're purpose-driven.
- It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.
- And all of that comes from our people.
- Join us-we'd love to have you
- To foster an open, diverse, & inclusive community-while embracing each unique individual exactly as they are.
- Because nobody is equal until everyone is equal.
- SoulCycle Studio Crew members are responsible for bringing the "Soul" of SoulCycle.
- Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world.
- Additionally, all employees are expected to be available to work peak holiday shifts.
- The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform.
- This is not a comprehensive list and other duties may be assigned.
- Hospitality Champion & Community Builder
- Curate impeccable and personalized rider experiences through high-level customer service and hospitality
- Build community with riders so that you can anticipate their wants and needs
- Treat the studio as if you're throwing a party at your home where every rider feels welcome
- Be willing and able to assist in all first aid situations
- Business Driver
- Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
- Upsell class packs, renewal memberships, retail, shoes, and water
- Assist Studio Management with daily tasks and projects
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This listing is sourced directly from Equinox's careers page and normalized into a canonical job model.