Sandbox VR

Sandbox VR

Store Manager

Lone Tree, CO

Sponsorship not specified$63k-$73kDetected 1476 days ago
Data VisualizationExcelOperations ManagementOnboardingCustomer SupportAR/VRLeadershipCommunicationMentoring

About the role

  • Groups freely roam our large-open "holodecks" together, relying on each other to succeed in social experiences.
  • Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget!
  • As we continue to expand globally, there's never been a better time to join the Sandbox VR team.

Responsibilities

  • You'll challenge the team to seek insights from others to optimize operational impact.
  • Deliver an Incredible Guest Experience: You're driven by a passion for customer service and you'll build and maintain a guest-centric culture, leading by example at all times.
  • In addition, you will also support guest de-escalation, stepping in to support store staff when needed.
  • You'll also ensure the store team is well equipped to manage scheduled guest timetables to maintain on-time delivery of experiences.
  • Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests.
  • You lead the store staff through all new software updates and experience launches.
  • Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff.
  • You will develop staff so they excel in their current roles and are prepared for growth opportunities.
  • When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies.
  • If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment.

Requirements

  • You'll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
  • Physical Dexterity: For some technical issues, you'll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
  • Note: Evening and weekend availability may be required depending on the business' needs.

Compensation

  • $63k-$73k

Company info

  • We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open "holodecks" together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget! Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment. Interested in working at Sandbox VR? Sneak peek of our store experience HERE.
  • What You'll Be Doing:
  • Strategic Leadership: You will be well-versed in every part of store operations, and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed. You'll challenge the team to seek insights from others to optimize operational impact. You maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP). You'll set achievable goals for sales and KPIs for the team while on shift, (including targets for B2Bs, Gift Cards, Food & Bev), while celebrating wins and using positive coaching to meet those goals as a team. You'll demonstrate the ability to look beyond today's bookings and actively pursue future bookings, ensuring a steady flow of business and sustained growth.
  • Deliver an Incredible Guest Experience: You're driven by a passion for customer service and you'll build and maintain a guest-centric culture, leading by example at all times. In addition, you will also support guest de-escalation, stepping in to support store staff when needed. You'll also ensure the store team is well equipped to manage scheduled guest timetables to maintain on-time delivery of experiences.
  • We're Sandbox VR, the most advanced virtual reality experience in the world.
  • Our mission is to bring people closer together through world-class immersive experiences.
  • Since launching in 2017, we've become the location-based VR industry leader.
  • We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees.
  • Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

This listing is sourced directly from Sandbox VR's careers page and normalized into a canonical job model.